SHAI Sanchez Mendonza
San Antonio
Summary
Friendly and diligent worker experienced with administrative, veterinary technical skills and clerical tasks. Brings polished demeanor, professional communication skills and attention to detail. Focused on assisting staff and helping visitors feel welcomed to a professional office environment. Dedicated employee focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.
Overview
10
10
years of professional experience
Work History
Veterinary Technician
VCA Oak Hills
San Antonio, TX
05.2020 - 10.2025
- Assisted veterinarians in examinations and treatments of animals.
- Prepared and administered medications as directed by veterinary staff.
- Educated pet owners on proper care and nutrition for their animals.
- Managed inventory of medical supplies and equipment in clinic.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
Administrative Assistant
VCA Oak Hills Animal Hospital
San Antonio
05.2019 - 10.2025
- Answered incoming calls and directed messages to the correct party.
- Processed correspondence, documents, and reports to support clerical staff.
- Handled general office tasks, independently completing a variety of basic and routine clerical and secretarial work.
- Researched information and developed related documents and reports.
- Handled sensitive and business confidential information following proper procedures.
- Completed paperwork and sent to designated department or staff member for processing.
- Organized material for meetings, presentations and training sessions.
- Greeted visitors upon arrival and directed guests to appropriate departments.
- Documented payments and expenses to keep financial records current.
- Updated office calendar with new meetings, events and appointments to avoid overbooking.
- Handled day-to-day needs and special projects with good multitasking and research skills.
- Generated routine and one-off presentations, agendas and reports.
- Scheduled, confirmed and rearranged internal meetings.
- Helped to improve IT literacy by training colleagues on computer equipment and software.
- Assisted office staff with questions about software, equipment and supplies.
Cashier
HEB
01.2016 - 12.2019
- Processed cash register transactions on POS and provided correct change.
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Maintained high customer satisfaction levels by going extra mile to personalize service.
- Cleaned and sanitized checkouts and other high-touch surfaces.
Education
High School Diploma -
Business Careers High School
San Antonio, TXSkills
- WORKFLOW OPTIMIZATION
- DATA MANAGEMENT
- RECORDS ADMINISTRATION
- PROJECT MANAGEMENT
- MANAGE CORRESPONDENCE
- ORGANIZE FILES
- SET APPOINTMENTS
- CLERICAL SUPPORT
- MOTIVATION
- PROBLEM-SOLVING
- MULTITASKING
- TASK PRIORITIZATION
- TRAINING
- COLLABORATION
- CUSTOMER RELATIONS
Timeline
Veterinary Technician
VCA Oak Hills
05.2020 - 10.2025
Administrative Assistant
VCA Oak Hills Animal Hospital
05.2019 - 10.2025
Cashier
HEB
01.2016 - 12.2019
High School Diploma -
Business Careers High School