Shai Saucedo
Corsicana
Summary
A versatile individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
10
10
years of professional experience
Work History
Production Lead
Corsicana Mattress
Corsicana
07.2019 - 11.2025
- Delivered results meeting or exceeding target for on-time customer shipments
- Prepared reports on production metrics such as waste.
- Refined operational workflows to enhance shipping efficiency and precision.
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Managed documentation of all outgoing shipments, guaranteeing precision and thoroughness.
- Coordinated with carriers to schedule pick-up and delivery times for shipments.
- Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
- Facilitated staff meetings to convey project details and resolve targeted concerns.
- Executed or supported complex or specialized tasks.
- Researched root causes of inventory discrepancies.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Tracked expiration dates for products stored in the warehouse facility.
- Managed returns from direct to consumer orders
Sales Associate
Dollar General
Corsicana
01.2022 - 03.2023
- Processed transactions efficiently at the cash register.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers and delivered outstanding customer service.
- Resolved customer concerns with professionalism and efficiency.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
Manager
Bush's Chicken
Corsicana
09.2015 - 03.2020
- Supervised daily operations to ensure high-quality food service standards.
- Trained staff on customer service techniques and food safety protocols.
- Managed inventory levels to maintain adequate stock for busy periods.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Greeted customers and provided prompt, friendly customer service.
Education
High School Diploma -
Corsicana High School
3701 TX-22, Corsicana, TX 7511005-2017
Skills
- Problem solving
- Time management
- Quality assurance
- Staff training
- Process improvement
- Basic math
- Operations management
- Operations support
- Customer focus
- Shipping logistics
- Leadership skills
- Interpersonal communications
- Social perceptiveness
- Friendly, positive attitude
- Tech-Savvy
- Information tracking
References
References available upon request.
Timeline
Sales Associate
Dollar General
01.2022 - 03.2023
Production Lead
Corsicana Mattress
07.2019 - 11.2025
Manager
Bush's Chicken
09.2015 - 03.2020
High School Diploma -
Corsicana High School