Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shaian Ortega

Deming,NM

Summary

Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.

Overview

1
1
year of professional experience

Work History

Detention Officer

Luna County
Deming, NM
07.2024 - 01.2025
  • Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
  • Served meals and dispensed medications to inmates.
  • Issued clothing, tools and other authorized items to inmates.
  • Monitored inmate behavior to ensure compliance with facility regulations and procedures.
  • Participated in emergency response drills and real situations, acting swiftly to ensure safety.
  • Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
  • Monitored detainee behavior, identifying and addressing conflicts or potential security issues promptly.
  • Served meals in a timely manner while enforcing mealtime regulations for inmates.
  • Operated control rooms, managing access to secure areas and monitoring surveillance equipment.
  • Escorted detainees to court hearings, medical appointments, and other off-site locations securely.
  • Conducted regular security checks of cells and common areas to prevent escapes and contraband entry.
  • Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
  • Conducted searches of detainees and cells for contraband, following strict security procedures.
  • Conducted fire, safety and sanitation inspections.
  • Performed head counts, checking cells for missing inmates.

DSP

An Open Door
Deming, NM
10.2023 - 03.2024
  • Assisted clients with maintaining good personal hygiene.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained detailed records of services performed on clients.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Helped clients get in and out of wheelchairs.
  • Monitored health and well-being of clients and reported significant health changes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.
  • Operated a variety of machinery and tools safely and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Deming High School
Deming, NM

Skills

  • Contraband detection
  • Security enforcement
  • Emergency response
  • Record keeping
  • Surveillance operation
  • Client communication
  • Customer satisfaction
  • Team collaboration
  • Time management
  • Problem solving
  • Behavior monitoring
  • Conflict resolution skills
  • Professional demeanor
  • System recordkeeping
  • Multitasking capacity
  • Search cells
  • Surveillance Skills
  • Courtroom practices
  • File maintenance
  • Crowd control
  • Public safety
  • Discipline and Control
  • Contraband inspections
  • Organizational skills
  • Team coordination
  • Courtroom procedures
  • Courtroom practices familiarity
  • First aid and CPR certified
  • Inmate monitoring
  • Stress management
  • Problem-solving
  • Inmate management
  • Trained in defensive tactics

Languages

Spanish
Professional

Timeline

Detention Officer

Luna County
07.2024 - 01.2025

DSP

An Open Door
10.2023 - 03.2024

Deming High School
Shaian Ortega