Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaiann Mares

Honolulu,HI

Summary

A highly committed and enthusiastic student with strong organizational and communication skills. Possessing a compassionate nature understands and caters to the needs of others. In demanding situations, consistently exercise good judgment and maintain professional composure. Empathetic Care Worker approaches the role with sensitivity to cultivate a trusting, stimulating, and varied lifestyle for patients. Provide enhanced care through a flexible learning approach tailored to each person's needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Full-time Private Caregiver

Acumen
09.2023 - 08.2024
  • Working through a state company called Acumen, to take care of 2 mentally disabled family members
  • Maintained a clean, safe, and well-organized patient environment.
  • Transported individuals to events, activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Front Desk Receptionist

Serenity & Massage
06.2022 - 12.2022
  • Collected deposits, fees, and payments.
  • Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Organized, maintained and updated information in computer databases.

Home Health Companion, Home Health Aide

PK Home Care
06.2021 - 12.2021
  • Temporary & Part-time
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Provided direct personal care and administrative services to clients.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Caregiver, Nurse Aide, Home Health Companion

Attention Plus Care
02.2020 - 11.2020
  • This position hired and trained me as a caregiver, nurse aide, and home health companion
  • Duties included bedside manner, transfer techniques, organizing records, around-the-clock help & support, along with actively learning in emergencies & first-hand personal care, all within each patient's own home
  • Recognized and reported abnormalities or changes in the patient's health status to the case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep the healthcare supervisor well-informed.

Education

High School Diploma -

Santa Rosa Academy
Menifee, CA
05-2017

Skills

  • Communication Skills
  • Planning and organizational skills
  • Behavior redirection
  • Willingness to learn
  • Strong work ethic
  • Leadership
  • Team management experience
  • Case management experience
  • Client safety and first aid
  • Community activities
  • Compassionate client care
  • Client documentation

Certification

Basic Life Support 04/27/23-04/2025 Accredited American Heart Association.

Timeline

Full-time Private Caregiver

Acumen
09.2023 - 08.2024

Front Desk Receptionist

Serenity & Massage
06.2022 - 12.2022

Home Health Companion, Home Health Aide

PK Home Care
06.2021 - 12.2021

Caregiver, Nurse Aide, Home Health Companion

Attention Plus Care
02.2020 - 11.2020

Basic Life Support 04/27/23-04/2025 Accredited American Heart Association.

High School Diploma -

Santa Rosa Academy
Shaiann Mares