Shaiann Palos
Killeen,TX
Summary
Dynamic Lead Dental Assistant with a proven track record at The Grand Family Dental, excelling in patient care and inventory management. Leveraged expertise in Pediatric Dental and General Dentistry to enhance operational efficiency and patient satisfaction. Skilled in mentoring team members and fostering strong patient relationships, significantly improving practice workflow and reducing wait times.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Clearview Dental
06.2021 - 12.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed general chair-side duties for general dentistry.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared patient X-rays and images for review by dentist.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
Dental Assistant
Austin Children’s Dentristry
01.2022 - 08.2022
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Performed on pediatric and adults. Worked at 4 different locations for office.
Lead Dental Assistant
Lake Travis Dentistry
08.2022 - 06.2023
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Used Software to document and maintain patient information and health background.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Improved practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.
Lead Dental Assistant
The Grand Family Dental
07.2023 - 06.2024
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Typed patient data into computer system using Software while following privacy laws and maintaining high-level accuracy.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
Education
Dental Assisting
Round Rock Dental Assistant School
Round Rock, TX04.2021
Skills
- Appointment Scheduling
- Infection control proficiency
- Patient Charting
- Endodontic Procedures
- Oral Surgery Assistance
- Prosthodontics experience
- Diagnostic Imaging
- Orthodontic support
- Restorative procedures
- Fluoride Treatments
- Pediatric Dentistry
- Sealant Application
- Itero and Cerrac Scanner
- Cerrac
- Special Needs Care
- Prophylaxis
- OSHA Regulations Knowledge
- Treatment room setup
- Inventory Management
- Proficient in Software
- Autoclave Operation
- Full Mouth Radiographs
- Teamwork and Collaboration
- Treatment Planning
- Inventory Replenishment
- Supply Ordering
- Insurance Verification
- Customer Service
- Dental Assistant (RDA)
- Certified in CPR/AED
- Patterson EagleSoft
- Dentrix Practice Management Software
Timeline
Lead Dental Assistant
The Grand Family Dental
07.2023 - 06.2024
Lead Dental Assistant
Lake Travis Dentistry
08.2022 - 06.2023
Dental Assistant
Austin Children’s Dentristry
01.2022 - 08.2022
Dental Assistant
Clearview Dental
06.2021 - 12.2021
Dental Assisting
Round Rock Dental Assistant School
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