Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Timeline
Generic

Shaila Essley

Los Angeles,CA

Summary

Ambitious workert equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

3
3
years of professional experience

Work History

Receptionist

Drybar Holdings
Culver City
03.2024 - Current
  • Greets visitors and provided them with assistance.
  • Answers incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Schedules appointments for clients, customers, and other visitors.
  • Processes customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Social Media Manager (Freelance)

Tone Studios
10.2022 - Current
  • Develops and implemented successful social media campaigns to support company objectives.
  • Manages the daily operations of all assigned social media accounts.
  • Analyzes data to measure the effectiveness of campaigns and adjust strategies accordingly.
  • Collaborates with other departments to ensure brand consistency across all channels.
  • Researches industry trends and competitors' activities to develop new ideas for content creation.

Receptionist

Hackman Capital Partners/Career Groups
Culver City
04.2022 - 06.2023
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Prepared welcome packages for new hires containing relevant paperwork and other important details.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Lead Hostess

The Henry
Beverly Hills
10.2021 - 04.2022
  • Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.
  • Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
  • Organized large parties for special events such as birthdays or anniversaries.
  • Developed relationships with regular customers to encourage repeat business opportunities.
  • Coordinated efforts between kitchen staff and waiters to ensure efficient service times.
  • Assigned tasks to other hostesses based on their skill level or experience.

Education

High School Diploma -

LA County High School For The Arts
06.2017

Bachelor's Degree - Theatre Arts

University of Southern California

Skills

  • Administrative Support
  • Office Management
  • Data Entry
  • Project Coordination
  • Time Management
  • Multitasking and prioritization

Awards

  • 2017 Jerry Herman Awards Best Supporting Actress
  • 2017 National Youth Awards Best Supporting Actress
  • 2016-2017 Semi-finalist-Spotlight Non-Classical Vocals
  • 2016 Winner-Musical Theatre West Footlighters' Scholarship
  • 2015 National Finalist- August Wilson Monologue Competition
  • 2015 First Place Winner Los Angeles Regional-August Wilson Monologue Competition
  • 2014-2017 Most Outstanding Theatre/ Musical Theatre Student at LACHSA

Affiliations

  • Hiking
  • Salsa Dancing
  • Singing

Timeline

Receptionist

Drybar Holdings
03.2024 - Current

Social Media Manager (Freelance)

Tone Studios
10.2022 - Current

Receptionist

Hackman Capital Partners/Career Groups
04.2022 - 06.2023

Lead Hostess

The Henry
10.2021 - 04.2022

High School Diploma -

LA County High School For The Arts

Bachelor's Degree - Theatre Arts

University of Southern California
Shaila Essley