Shaila Lurendez
Kihei
Summary
Developed leadership and problem-solving skills in dynamic retail environment, seeking to transition into new field. Demonstrates expertise in managing teams, enhancing customer experiences, and optimizing operational efficiency. Looking forward to leveraging these skills in different industry to drive performance and achieve results.
Overview
3
3
years of professional experience
Work History
Retail Supervisor
Rip Curl
07.2022 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Ensured transparent communication across teams.
- Elevated customer satisfaction via exceptional assistance and rapid handling of concerns.
- Led team during necessary situations.
Education
High School Diploma -
Maui High School
Kahului, HI05.2021
Skills
- Task delegation
- Store organization
- Inventory control
- Staff training and development
- Customer service management
- Store maintenance
- Employee motivation
- Cash handling oversight
- Promotions and marketing
- Employee training
- Handling complaints
- Multitasking and prioritizing
- Sales floor organization
- Inventory and stocking
- Staff coaching and training
- Product sales
- Policy enforcement
- Organizational skills
Timeline
Retail Supervisor
Rip Curl
07.2022 - Current
High School Diploma -
Maui High School
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