Shailan Graham
Choctaw,OK
Summary
Dynamic professional with a proven track record in nurturing and educational roles, evidenced by a successful tenure as a Nanny, complemented by adept sales capabilities at Luv It Boutique. Excelled in fostering client relationships and managing high-stress situations, showcasing proficiency in computer skills and adaptability. Renowned for reliability and critical decision-making, enhancing operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Nanny
Self-employeed
05.2023 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Sales Associate
Luv It Boutique
09.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
No Degree - General Studies
Rose State College
Oklahoma City, OKHigh School Diploma -
Choctaw High School
Choctaw, OK05.2022
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Schedule Management
- Medical Terminology
Timeline
Nanny
Self-employeed
05.2023 - Current
Sales Associate
Luv It Boutique
09.2022 - 05.2023
No Degree - General Studies
Rose State College
High School Diploma -
Choctaw High School
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