Shailee Pierce
Eastvale,CA
Summary
I am seeking employment with a driven company where I can utilize my skills, as well as grow professionally. Excellent people skills with a strong work ethic. Self motivated, organized, able to work with minimal supervision and the ability to prioritize tasks. I can work in a very fast pace environment.
Overview
16
16
years of professional experience
Work History
Manager, Accounts and Finance, Administrator
Silverstone Management
Orange County, CA
06.2013 - Current
- Entered and maintained payers records in company database.
- Reduced recordkeeping errors by precisely handling financial transactions, journal entries and accounts payable and receivable activities.
- Collected, validated and distributed information to employees.
- Accomplished multiple tasks within established timeframes.
- Accounts receivable for all incoming payments
- Dealt with merchants first hand as well as took care of bank deposits and chargebacks.
- Kept track of money that was needed to be moved with excel spreadsheets
- Created letters and documents
- Sent correspondence and e mails
- Organized and maintained all supporting documents for clients
- Customer service when needed
Manager, Accounts and Finance, Administrator
ACMG
Irvine, CA
09.2008 - 06.2013
- Entered and maintained payers records in company database.
- Reduced recordkeeping errors by precisely handling financial transactions, journal entries and accounts payable and receivable activities.
- Collected, validated and distributed information to employees.
- Drove workflow improvements by streamlining processes.
- Accomplished multiple tasks within established timeframes.
- Accounts receivable for all incoming payments
- Dealt with merchants first hand as well as took care of bank deposits and chargebacks.
- Kept track of money that was needed to be moved with excel spreadsheets
- Created letters and documents
- Sent correspondence and e mails
- Organized and maintained all supporting documents for clients
- Customer service when needed
Receptionist, Assistant to Fleet Manager
YESCO
Ontario, CA
10.2005 - 09.2008
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Received and routed business correspondence to correct departments and staff members.
- Corresponded with clients through email, telephone or postal mail.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Corresponded with insurance companies to make sure the jobsites being worked at had the right insurance coverage
- Entered in and kept track of employee time cards
- Created and maintained filing systems
Education
No Degree - Bookkeeping, Payroll, And Quickbooks
National Assoc. of Certified Public Bookkeepers
OnlineHigh School Diploma -
Norco High School
Norco, CA05.2005
Skills
- Work Planning
- Decision Making
- Critical Thinking
- Data Entry
- Customer Service
- Adaptable to Changing Conditions
- Problem Anticipation and Resolution
- Time Management
- Quality Assurance
- Creative and Innovative
- Willing to Learn
- Prioritizing and Planning
- Proactive and Focused
- Remote Video Conferencing
- Collections Actions
- Typing and 10-Key Entry
- Word Processing
- Attention to Detail
- Spreadsheet Tracking
- Microsoft Office
- Adobe
- Schedule appointments, Keep track of Calendars
- Outlook
Timeline
Manager, Accounts and Finance, Administrator
Silverstone Management
06.2013 - Current
Manager, Accounts and Finance, Administrator
ACMG
09.2008 - 06.2013
Receptionist, Assistant to Fleet Manager
YESCO
10.2005 - 09.2008
No Degree - Bookkeeping, Payroll, And Quickbooks
National Assoc. of Certified Public Bookkeepers
High School Diploma -
Norco High School