Overview
Work History
Education
Skills
Workphone
Languages
Timeline
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Shaima M. Sulayman

Shaima M. Sulayman

Jacksonville,Florida

Overview

14
14
years of professional experience

Work History

IPB Lending Business Monitoring & Control Client

Deutsche Bank
09.2020 - 06.2024

Handling the administration of a portfolio of syndicated loans transactions (ranging from small 'club' deals to large leveraged facilities), coordinate closing of syndicated loan agented deals by liaising with borrowers, customers, and lenders this involves reviewing all required documentations with respect to complete client KYC adoptions by summitted to the KYC team for approval. Provide training and guidance to team members to detect non-compliance with appropriate rules, regulations, and firm policies.

  • Manage day-to-day borrower, customer, and lender queries relating to loan positions, interest, fees, accruals, payments, and trading to ensure satisfactory resolution, monitor daily workflow including clients' schedule activity and emails to ensure that all transactions and responses are completed within the appropriate timeframes
  • Assist with the primary syndication trade settlement process and secondary assignments in
  • Clear par trade settlement system, ensure booking of deal level activity in various corporate trust and agency internal system.
  • Maintain a daily relationship with the loan operations team to ensure operational servicing models for the Business are met.
  • Part of the team's improvement for operational controls, mitigate losses and ensure consistent and superior client satisfaction, participate in cross-process initiatives formulated to create or improve existing functionality and processes, and identify and escalate open issues that represent risk to senior management

HL OPS CLOSER SR CRA/RETAIL&CD Loans.

TIAA Bank
07.2015 - 08.2020

Responsible for preparing closing documents in a timely fashion while ensuring that all required documentation is properly disclosed, properly executed, documentation reviewed for accuracy and completeness, and coordinates the entire loan closing process.loan is closing within our Investor’s strict compliance guidelines by reviewing the file and completing a pre-audit form and determining if the loan is ready to close.For internal use only
*** assist in creation, implementation and testing with support team for improvement and ways to increase efficiency process and help train the teams to better understanding to TRID by following the steps below,Prepare and deliver Regulatory Disclosures within required timeframes, validating and ensuring accuracy of all data element.

  • Coordinate accurate preparation of Closing Disclosures to meet critical timelines and milestones as required by the new TRID regulation.
  • Forward completed Closing Disclosures to settlement agents and obtain approval. Once approved, deliver accurate and timely Closing Disclosures to Applicant(s) and confirm receipt according to the new TRID regulation.
  • Working as a key point and train the closers on all updated process and address all closing issues to the support team.
  • Update identified Encompass fields reflecting key dates of CD delivery and receipt as required.
  • Audit file to ensure taxes, flood and Hazard insurance, escrows, MIP, payoffs, final loan amount and any pricing changes are incorporated into Closing Disclosures.

Lending Services Specialists III

Ever bank
09.2012 - 07.2015
  • Review and respond to Quality Control audits.
  • Reviewing submitted loans to ensure fees documented meet EverBank parameters.
  • Reviewing loan documentation to make determinations if sufficient information was received to fill a change of circumstance parameter.
  • Perform monthly validation of HMDA check sheet process and providing feedback and training to the business units.
  • Ensure that new business units or branches are integrated into the entire HMDA process to ensure accurate HMDA reporting.
  • Reviewing all cancelled and denied loans for accuracy and compliance with the Federal Home Mortgage Disclosure Act regulation
  • Assist in identifying and implementing system enhancements, new procedures and training as it relates to HMDA.

BUSINESS SUPPORT LEAD/ SR LOAN PROCESSOR

Bank of America
03.2010 - 09.2012

Receive application to review for accuracy and completeness, advise the LO as to viability of loan at first glance and then must acquire necessary information to obtain loan decisions. Timely accurate system updates and communication with all parties concerned to achieve a best-in-class customer/referral source experience. Assist Loan Officer in maintaining customer relationships.


o Review information obtained from loan officers for accuracy and completeness. Obtain additional documentation needed from all sources.

o Obtain underwriter loan decisions. Obtain approval and closing conditions.

o Ability to make rational risk-based decisions with regards to underwriting and processing determinations.

o Verify appraisal, credit and title have been ordered for all files within pipeline.

o Follow up with all third-party vendors (appraisals, credit and title) to ensure delivery of

required reports.

o Collect, verify and analyze all documentation required for submitting files to

o Underwriting.

o Responsible for communicating underwriting conditions to both the borrowers as well as

the loan originator.

o Able to process multiple files within pipeline, all at different stages of the approval

process.

o Take responsibility from start to finish of all files within pipeline. Higher level of

accountability with higher level of responsibility and industry knowledge helped me to be the Top Producer in my team!

Education

Civil Engineer -

Jordan University

Foundation of Managements, Talent & Organizational Development -

EverBank

Project Management -

Dajani management consultants & trainers

Advance selling skills -

Dajani management consultants & trainers

Marketing planning skills -

American language center

High School Diploma -

ALETEHAD High School
01.1997

Skills

  • Multi-tasking with Excellent organisational skills which Professionally communicate (written and orally) with management, business units and regulators
  • In-depth knowledge of lending and investment industry
  • Strong problem solving, and decision-making skills Thinking outside the box through researching and detailing oriented
  • Proficient with Microsoft Project
  • Expertise of customer service processes, policies and procedures
  • As a control point in the loan origination and closing process to ensure that all required documentation is properly disclosed, properly executed, reviewed for accuracy and completeness, and coordinates the entire loan closing process
  • Excellent Knowledge of FHA, FNMA and FHLMC guidelines mortgages including: ARM, Balloons, Jumbo, HELOC, Interest Only, Timely Payment, Coop, CEMA, etc, closing documents; Note, Mortgage, TIL, Title, CD, Right To Cancel, Insurance, Flood Determination, TAX Documents& credit documents; Appraisal, 1008, 1003, AUS

Workphone

(904) 623-3363

Languages

Arabic
Full Professional

Timeline

IPB Lending Business Monitoring & Control Client

Deutsche Bank
09.2020 - 06.2024

HL OPS CLOSER SR CRA/RETAIL&CD Loans.

TIAA Bank
07.2015 - 08.2020

Lending Services Specialists III

Ever bank
09.2012 - 07.2015

BUSINESS SUPPORT LEAD/ SR LOAN PROCESSOR

Bank of America
03.2010 - 09.2012

Civil Engineer -

Jordan University

Foundation of Managements, Talent & Organizational Development -

EverBank

Project Management -

Dajani management consultants & trainers

Advance selling skills -

Dajani management consultants & trainers

Marketing planning skills -

American language center

High School Diploma -

ALETEHAD High School
Shaima M. Sulayman