Summary
Overview
Work History
Education
Skills
Timeline
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Shain McDavid

Customer Service Representative/ Food Service Worker
Britton,MI

Summary

Energetic culinary professional with blend of creativity, passion for food and exceptional cooking skills. Work well as dynamic leader in high-pressure restaurant settings. Talented Cook with 4 years of experience in a food service environment. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking. Diligent cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need. Dependable hard worker with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in efficiency and communication. Organized individual possessing excellent memorization and communication skills. Proficient in preparing raw food and ingredients for any sort of cooking positions. Detail-oriented professional with superior knife skills and strong sense of taste and smell. Handles criticism well and quickly learns from challenges.

Overview

4
4
years of post-secondary education
6
6
years of professional experience

Work History

Line Cook

Applebees
Dundee, MI
10.2018 - 05.2021
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Grilled meats and seafood to customer specifications.
  • Distributed food to team members with efficiency in high-volume environment.
  • Transitioned between breakfast and dinner service by making sure labels were changed, stations stocked and dishwasher was caught up, and my stations being thoroughly sanitized .
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Handled portion control activities according to specified instructions provided by chef.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.

Team Member

Taco Bell
Dundee, MI
05.2017 - 10.2018
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Sought out ways to go above and beyond job requirements.
  • Resolved food cost issues quickly to maintain productivity goals.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Worked 4 different stations each month to provide optimal coverage and meet production goals.
  • Continuously checked fresh products for quality assurance according to strict guidelines.
  • Lifted, stacked and transported boxes weighing up to 25 pounds.

Lawn Maintenance Laborer

Green Touch Lawncare
Ypsilanti, MI
05.2015 - 04.2017
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Answered questions and addressed concerns from customers, typically returning voice mail messages within 2 hours.
  • Assisted with weekly project planning and crew scheduling.
  • Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Engaged potential leads through great service and product knowledge, turning 6 prospective clients into paying customers.
  • Performed multiple landscaping tasks, including planting, watering, mulching and edging.
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning.
  • Rearranged planting beds and flower gardens seasonally.
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.

Education

High School Diploma -

Britton Deerfield
Britton, MI
09.2013 - 05.2017

Skills

Portioning

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Timeline

Line Cook

Applebees
10.2018 - 05.2021

Team Member

Taco Bell
05.2017 - 10.2018

Lawn Maintenance Laborer

Green Touch Lawncare
05.2015 - 04.2017

High School Diploma -

Britton Deerfield
09.2013 - 05.2017
Shain McDavidCustomer Service Representative/ Food Service Worker