SHAIN SIRAJILHAQ
BUSINESS DEVELOPMENT MANAGER
Doha,Qatar
Summary
Skilled Business Development Manager offering Number years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
BUSINESS DEVELOPMENT MANAGER
WADAH GROUP OF COMPANIES
DOHA, QATAR
10.2016 - Current
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Implemented systems and procedures to increase sales.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
SALES MANAGER
INDIA INFOLINE LTD
COCHIN, KERALA
03.2006 - 08.2023
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Built relationships with customers and community to establish long-term business growth.
KEY ACCOUNTS EXECUTIVE
TRANSMED OVERSEAS
ABU DHABI , UAE
12.2009 - 08.2016
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed and delivered presentations to key customers to position products and services.
- Conducted economic and demographic research and analysis to produce critical reports.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Built and maintained strong client relationships to drive business growth.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Analyzed key competitors to respond to competitive threats.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Pre Degree - Accounting And Business Management
Kerala University
Trivandrum 03.2000 - 03.2002
Master Of Business Administration - Marketing Management And Research
Mahatma Gandhi University
Kottayam, India 04.2005 - 03.2007
Bachelor Of Commerce - Accounting And Business Management
Kerala University
Trivandrum 04.2002 - 03.2005
Skills
Forecasting ability
Strategic planning
Sales expertise
Marketing
Key decision making
Product and service sales
Relationship building and rapport
Market understanding
New Business Development
Territory Management
Goal-setting
Account management
Business development and planning
Relationship building and management
Database Management
Goals and performance
Networking strength
Operations
Research
Timeline
BUSINESS DEVELOPMENT MANAGER
WADAH GROUP OF COMPANIES
10.2016 - Current
KEY ACCOUNTS EXECUTIVE
TRANSMED OVERSEAS
12.2009 - 08.2016
SALES MANAGER
INDIA INFOLINE LTD
03.2006 - 08.2023
Master Of Business Administration - Marketing Management And Research
Mahatma Gandhi University
04.2005 - 03.2007
Bachelor Of Commerce - Accounting And Business Management
Kerala University
04.2002 - 03.2005
Pre Degree - Accounting And Business Management
Kerala University
03.2000 - 03.2002