Shaina Anderson
Reston,VA
Summary
Talented professional with several-year history working with diverse clientele. Proven to build client rapport and facilitate growth. Adaptable to needs of individuals and skilled at incorporating changing information to inform and optimize goals.
Overview
15
15
years of professional experience
Work History
Psychotherapist
Total Health Concepts
Vienna, VA
01.2022 - Current
- Provided psychotherapy services including cognitive behavioral therapy, trauma-focused therapy, and family systems therapy.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Educated clients on healthy coping strategies to reduce stress levels and improve overall wellbeing.
- Developed individualized treatment plans for clients, incorporating evidence-based interventions.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Maintained accurate records of all clinical activities using electronic medical record software.
- Conducted crisis intervention sessions in order to de-escalate situations and provide support for clients in need.
Residential Counselor
Aurora House
Falls Church, VA
01.2021 - 07.2021
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Implemented behavioral interventions designed to modify or reduce problematic behaviors.
- Supervised medication administration according to physician instructions.
- Coordinated weekly house meetings where residents can express concerns or share ideas.
- Assisted with crisis intervention services when needed.
Residential Case Manager
Friends of Guest House
Alexandria, VA
04.2020 - 10.2020
- Collaborated with multidisciplinary teams to coordinate care for complex cases.
- Facilitated group meetings in a residential setting.
- Provided emotional support to clients during difficult times in their lives.
- Assisted clients with developing independent living skills such as problem solving, communication, time management.
- Provided referrals to outside agencies as needed according to client's specific needs.
- Participated in team meetings with other case managers and clinicians to discuss progress towards goals set forth in service plans.
- Conducted regular reviews of client files to ensure that documentation is up-to-date.
- Provided crisis intervention services to clients living in the home.
Social Worker Intern
Children's Law Center
Washington , DC
01.2018 - 04.2019
- Assisted the Guardian Ad Litem Program; working on complex cases to further the best interest of clients in abuse and neglect proceedings while providing support around permanency planning, service identification and assessments, clinical observations, trauma informed treatment planning, and caregiver assessments
- Observed court hearings involving child custody disputes between parents.
- Engaged in continuous learning on social work practices and ethical guidelines.
- Supported the Senior Policy Attorney on projects to advocate with DC government agencies and the DC Council to improve services and supports for the District’s most vulnerable children and families, including children at-risk of sex trafficking
- Coordinated the Family First Teach-In & Listening Session along with Senior Policy Attorney and presented information regarding the Family First Prevention Services Act and evidence-based interventions (i.e. mental health, substance abuse and treatment, and in-home parenting skills) to approximately 20 stakeholders
Clinical Social Work Intern
The Episcopal Center for Children
Washington, DC
02.2017 - 11.2017
- Created a positive school climate by providing support to staff members and encouraging respectful behavior among students.
- Advised teachers on strategies for working with difficult students or those exhibiting challenging behaviors.
- Attended staff meetings to discuss current events affecting the school community.
- Maintained confidential records regarding student assessments, evaluations, goals achieved and not achieved.
- Monitored student progress through regular meetings with faculty members and by reviewing student records.
- Counseled parents about their children's behavior problems and provided referrals when necessary.
Lead Retail Sales Associate
Peruvian Connection
Washington, DC
08.2012 - 08.2017
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with product selection, pricing and availability inquiries.
- Performed inventory management duties such as stocking shelves and placing orders for new merchandise.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Executed various administrative tasks such as filing paperwork or updating databases.
- Managed opening and closing procedures of the store, including cash handling.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Placed special orders or called other stores to find desired items.
- Coached other employees in customer service strategies and successful selling techniques.
Mental Health Case Manager
Horizon Behavioral Health
Lynchburg, VA
11.2014 - 03.2016
- Assessed the mental health needs of children and families throughout the City of Lynchburg and surrounding counties; also planned services to include developing a case management individualized service plan
- Linked children and families to community supports that were likely to promote habilitative/rehabilitative and life goals as developed in the individualized service plan
- Assured the coordination of services and service planning within a provider agency, with other providers and with other human service agencies and systems, such as local health and social services departments, schools, courts, etc.
- Advocated for children and families in response to their changing needs, based on changes in the plan
- Monitored service delivery through contact with children and families receiving services, service providers and periodic site and home visits to assess the quality of care and satisfaction of consumers
Coordinator of Diversity Research & Support
Johns Hopkins University School of Medicine
Baltimore, MD
08.2009 - 08.2010
- Worked in a highly collaborative environment and contributed by prioritizing tasks and offering administrative support to the Office of Student Affairs and Office of Student Diversity (e.g., making travel arrangements, scheduling meetings, taking meeting minutes, reconciling budget, etc.)
- Assisted with research on diversity; helped to prepare presentations and reports; compiled current research in the field and managed qualitative and quantitative data through surveys, etc.
- Participated in committee meetings and activities to enhance campus-community relationships and partnerships
- Collaborated with both graduate and medical student organizations (Student National Medical Association and Biomedical Scholars Association) to implement student-focused activities to foster a network among students from diverse backgrounds
Education
Master of Social Work - Community, Administration, And Policy Practice
Howard University
District Of Columbia05-2019
Master of Science - Sociology, Criminal Justice
Longwood University
Farmville, VA12-2012
Bachelor of Arts - Community & Justice Studies
Guilford College
Greensboro, NC05-2008
Skills
- Adaptability
- Excellent Communication
- Interpersonal Communication
- Analytical Skills
- Problem-solving abilities
- Developing relationships
- Building rapport
- Teamwork and Collaboration
- Time Management
- Professional Demeanor
- Client goal planning
- Tracking client progress
- Case Documentation
- Safety and risk assessments
Accomplishments
- Phi Alpha Honor Society for Social Work
- Alpha Kappa Delta, International Sociology Honor Society
Timeline
Psychotherapist
Total Health Concepts
01.2022 - Current
Residential Counselor
Aurora House
01.2021 - 07.2021
Residential Case Manager
Friends of Guest House
04.2020 - 10.2020
Social Worker Intern
Children's Law Center
01.2018 - 04.2019
Clinical Social Work Intern
The Episcopal Center for Children
02.2017 - 11.2017
Mental Health Case Manager
Horizon Behavioral Health
11.2014 - 03.2016
Lead Retail Sales Associate
Peruvian Connection
08.2012 - 08.2017
Coordinator of Diversity Research & Support
Johns Hopkins University School of Medicine
08.2009 - 08.2010
Master of Social Work - Community, Administration, And Policy Practice
Howard University
Master of Science - Sociology, Criminal Justice
Longwood University
Bachelor of Arts - Community & Justice Studies
Guilford College
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