Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shaina DOMINGO

Kea‘au,HI

Summary

A motivated and adaptable professional with a strong commitment to continuous learning and personal growth. Recognized for efficiency in managing tasks and delivering results with precision and timeliness. Skilled at building and maintaining strong relationships through clear, empathetic, and effective communication. A collaborative team player who thrives in dynamic environments and consistently seeks opportunities to contribute value and strengthen team success.

Overview

7
7
years of professional experience

Work History

Sales Agent

Nakoa Kai Insurance Professionals
10.2021 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.

Sales Agent

Island Cell
10.2018 - 08.2021
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Courtesy Clerk

Safeway
01.2018 - 10.2018
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

Bachelor of Arts - Psychology

University of Hawaii At Hilo
Hilo
04-2023

High School Diploma -

Waiakea High School
Hilo
05-2019

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Resilience under pressure
  • Adaptability to change
  • Objection handling
  • Lead generation
  • Key relationship management
  • Performance tracking
  • Client analysis

Accomplishments

2022 Nakoa Kai Insurance Professionals Top Sales Producer

2023 Nakoa Kai Insurance Professionals Top Sales Producer

2024 Nakoa Kai Insurance Professionals Top Sales Producer

Timeline

Sales Agent

Nakoa Kai Insurance Professionals
10.2021 - Current

Sales Agent

Island Cell
10.2018 - 08.2021

Courtesy Clerk

Safeway
01.2018 - 10.2018

Bachelor of Arts - Psychology

University of Hawaii At Hilo

High School Diploma -

Waiakea High School

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Shaina DOMINGO