SHAINA E. TEED
Poughkeepsie
Summary
Dynamic Program Manager with extensive experience at Archcare at Ferncliff Nursing Home, excelling in care plan development and interdisciplinary collaboration. Proven track record in policy writing and regulatory compliance, fostering strong relationships with families and medical staff to enhance resident care. Exceptional communication skills drive successful outcomes in complex environments.
Overview
23
23
years of professional experience
Work History
Program Manager of the Neurodegenerative Disease Unit
Archcare at Ferncliff Nursing Home
01.2011 - Current
- During my employment at Ferncliff Nursing Home, I have held the following titles: Unit Social Worker, Director of Social Work, Program Manager of the Sub-Acute Rehab Unit and Program Manager of the Neurodegenerative Disease Unit
- I have been responsible for developing care plans for individual residents, writing policies and procedures for the facility, conducting annual reviews of my staff, discharge planning for residents returning to the community; including arranging home care services and ordering necessary equipment
- I have maintained professional relationships with outside entities that provide services to the facility and our residents
- I conduct regular interdisciplinary team meetings, including discussions about end of life
- I am responsible for oversight of the day to day operations of the Neurodegenerative disease unit, including resident care, communication with families, overseeing nursing and therapeutic recreation staff and programs
- I hold monthly support groups for resident families to offer on-going support to them while they navigate their loved one’s disease process
- I work closely with medical staff, including consulting Neurologists to provide collaborative care for our residents
Customer Relations
Crush Fitness
08.2008 - Current
- Responsible for marketing and selling gym memberships, responding to customers’ needs, managing front desk including greeting and signing in customers, opening and closing the facility
Customer Relations
Ruby Tuesday Restaurant
09.2008 - 01.2011
- Responsible for waiting/serving tables
- Developed excellent customer service skills and met immediate needs of guests
Camp Counselor
Locust Grove
05.2008 - 08.2008
- Responsible for creating educational, science-based summer camp activities
Customer Relations
Valley Fitness
09.2002 - 06.2008
- Responsible for marketing and selling memberships, responding to customers’ needs, managing the front desk including greeting and signing in customers, opening and closing the facility, and cash reconciliation
- Childcare Attendant: Supervising childcare services included: ensuring children’s safety, developing creative activities to entertain children, and attending to personal care needs
Social Work Intern
Astor Counseling Center for Children
01.2008 - 05.2008
- Observed and participated in clinical services, completed utilization reviews for quality management, participated in treatment team planning, attended staff meetings and learned administrative processes
- Also conducted telephone follow up
In-Home Childcare
06.2007 - 09.2007
- Complete responsibility for two children two and five years of age, five days per week, approximately 50 hours per week, for professional parents working in New York City
Student Activities Office Staff
Dutchess Community College
09.2005 - 05.2006
- Responsible for event marketing and ticket sales, various receptionist duties, and cap and gown distribution
Research Assistant in the Office of Community Research
Marist College
Poughkeepsie
09.2005 - 05.2005
- Duties included creating SPSS databases, conducting research, compiling data and performing statistical analysis, and developing Power Point presentations of research results
Education
Master of Social Work -
Adelphi University
05.2010
Bachelor of Arts - Social Work
Marist College
Poughkeepsie, NY05.2009
Skills
- Project management
- Policy writing
- Care plan development
- Interdisciplinary collaboration
- Regulatory compliance
- Data analysis
- Customer Service
- Communication skills
References
- Jodi Sivulich, Director of Admissions, Archcare at Ferncliff Nursing Home, 845-516-1652
- Deborah Gueldner, RN, 239-826-5601
- Jennifer Monarchi, MSW, Director of Social Services, Archcare at Ferncliff Nursing Home, 845-516-1781
Honors And Awards
Dean’s List, Marist College
References
References available upon request.
Timeline
Program Manager of the Neurodegenerative Disease Unit
Archcare at Ferncliff Nursing Home
01.2011 - Current
Customer Relations
Ruby Tuesday Restaurant
09.2008 - 01.2011
Customer Relations
Crush Fitness
08.2008 - Current
Camp Counselor
Locust Grove
05.2008 - 08.2008
Social Work Intern
Astor Counseling Center for Children
01.2008 - 05.2008
In-Home Childcare
06.2007 - 09.2007
Student Activities Office Staff
Dutchess Community College
09.2005 - 05.2006
Research Assistant in the Office of Community Research
Marist College
09.2005 - 05.2005
Customer Relations
Valley Fitness
09.2002 - 06.2008
Master of Social Work -
Adelphi University
Bachelor of Arts - Social Work
Marist College
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