Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAINA FRIEDMAN

Jacksonville,FL

Summary

Dedicated professional with significant employment in diverse mental health settings. Background serving Addictions and Poly-Substance Disorders. Experience managing caseload of 100+ at-risk adult clients. Knowledgeable working with Adults, children, and adolescence with Neuropsychological difficulties. Possess a high level of empathy, while maintaining boundaries. Maintain a strong ability to foster positive working relationships internally and externally. Proven ability to establish rapport with clients and facilitate growth.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Tutor, Tutor

com Inc
Jacksonville, FLORIDA
04.2023 - Current
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Assessed student performance against assignments and examination requirements to determine tutoring needs
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Leveraged technology to accelerate learning by proving students with easy-to-access information.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Created personalized lesson plans to meet needs of diverse learners.
  • Motivated students with accurate feedback and positive reinforcement.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Monitored student progress and provided feedback and support.
  • Maintained records of student assessments, tutoring activities and results.
  • Collaborated with teachers, administrators and parents to determine how best to support student success.

Resume Writer

Freelance
Jacksonville, FL
08.2018 - Current
  • Developed and published professional resumes, cover letters and online profiles.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Organized material to research and complete writing tasks.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Incorporated review comments and corrections into existing documentation.
  • Translated technical terminology and jargon into plain, clear language.
  • Consulted with customers to understand project requirements and purpose.
  • Wrote compelling, succinct, clear news scripts under tight deadlines.
  • Completed thorough research into assigned topics.
  • Provided writing support for various projects and departments.
  • Repurposed and optimized existing content for use in different mediums.
  • Conducted intake meetings with project managers to gather requirements and understand unique needs.

Substance Abuse Counselor/Case Manager

New Season Treatment Center
Jacksonville, Fl
01.2022 - 12.2022
  • Evaluated patient needs, identified optimal services, and followed-up to verify positive results
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Certification completion and ongoing training for various mental health related
  • SF subjects
  • Completed documentation regarding patient care, treatment, and incidents clearly, concisely, and on-time
  • Maintained specific and comprehensive substance abuse treatment case file for every program participant
  • Referred patients to community resources to assist in recovery from mental or physical illness and to provide access to services
  • Created patient-specific treatment plans based on sound research and their personal histories
  • Intervened in emergencies to de-escalate situations and advocate for the patient's needs
  • Conferred with an interdisciplinary team to discuss cases and improve treatment strategies
  • Continuously evaluated each client's progress against their treatment goals and adjusted plans to achieve targets.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Developed individual treatment goals based on history and diagnosis.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
  • Supported aftercare planning for continued recovery after treatment.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
  • Kept accurate and detailed records to track and document client progress.
  • Monitored client progress to make necessary adjustments for client success.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Demonstrated leadership skills in managing projects from concept to completion.

Neuropsychiatric Technician

Golden Victory Medical
Ponte, Vedra, Fl
05.2021 - 10.2021
  • Provide comprehensive neuropsychological testing for patients with neurological, psychiatric, and cognitive deficits in a private clinic
  • Implementation of detailed clinical reports using data collected from neuropsychological tests, self-reports, rating scales, direct observations and one-on-one, family interviews, and any other third-party members part of patients' support system
  • Evaluation assessments conducted included measuring academic ability, sensorimotor function, language, and memory
  • Collected, documented, and reviewed patient medical histories and relayed important factors to team members to collaborate on patient treatment plans
  • Monitored psychological and neuropsychological patient assessments while maintaining trust and rapport with patients.

Student tutor

Jacksonville University
Jacksonville, FL
01.2016 - 04.2019
  • Provided lessons to university students in English grammar and mechanics, academic writing conventions, styles and structures of various forms of essays (humanities, social sciences, natural sciences)
  • Guiding students in the appropriate direction for effectively writing a college research paper
  • Worked with non-native English speakers on principles of written English communications
  • Supported skills development by assessing learning styles and providing diversified instructional techniques
  • Helped to develop successful educational improvement plans to meet the needs of individual students
  • Incorporated different educational methodologies to enhance classroom-taught material.

Shift Supervisor/Trainer

Barista, Starbucks-Aramark
Jacksonville, FL
08.2015 - 04.2019
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Conducted routine inspections to check quality and compliance with established specifications.

Volunteer Assistant Activities Coordinator

First Coast Health & Rehab
Jacksonville, Fl
05.2014 - 08.2014
  • Assist the Activity Director in preparation of an activity calendar and see through the implementation of activity programs for the geriatric residents with physical, and mental disabilities, disorders, diseases
  • Implement Activity programs as planned and assigned to meet the functional levels, needs and interests of each resident
  • Records residents attendance and participation in individual and group activities and provide input in the assessment and evaluation of residents' participation when requested
  • Supports residents' individual needs, preferences, customary routines concern and choices and communicates residents' concerns if any to the immediate supervisor
  • Reviewed physical, social, psychological and emotional needs of residents to identify.

Education

Bachelor of Science - Psychology

Jacksonville University
Jacksonville, FL
08.2015 - 04.2019

Skills

    Background in Mental & Behavioral Health

undefined

Timeline

Tutor, Tutor

com Inc
04.2023 - Current

Substance Abuse Counselor/Case Manager

New Season Treatment Center
01.2022 - 12.2022

Neuropsychiatric Technician

Golden Victory Medical
05.2021 - 10.2021

Resume Writer

Freelance
08.2018 - Current

Student tutor

Jacksonville University
01.2016 - 04.2019

Bachelor of Science - Psychology

Jacksonville University
08.2015 - 04.2019

Shift Supervisor/Trainer

Barista, Starbucks-Aramark
08.2015 - 04.2019

Volunteer Assistant Activities Coordinator

First Coast Health & Rehab
05.2014 - 08.2014

Similar Profiles

CREATE PROFILE
SHAINA FRIEDMAN