Shaina Gulbranson-Bridges
Decatur ,TX
Summary
I am a kind, passionate, and resilient individual whose life experiences have shaped me into a dedicated and empathetic professional. With a strong love for working with others, I bring excellent interpersonal skills and a natural ability to connect with people from all walks of life. My adaptability and eagerness to learn make me highly trainable, allowing me to excel in any role I take on. Driven by a commitment to making a positive impact, I thrive in environments where teamwork, communication, and personal growth are valued. My journey has given me a unique perspective and the strength to face challenges with grace and determination.
Overview
12
12
years of professional experience
Work History
Teeth Whitening Specialist
The Holisitic Teeth Whitening Co.
01.2020 - Current
- Founded and grew a thriving holistic teeth whitening business from the ground up, starting with a vision to offer non-toxic, confidence-boosting solutions for oral care.
- Successfully built a customer base through effective marketing strategies, networking, and delivering exceptional service.
- Developed a unique and impactful training program, "Holistic Teeth Whitening Academy," to teach aspiring professionals the techniques and business strategies necessary to succeed in the teeth whitening industry.
- Demonstrated strong leadership skills by mentoring and training individuals, fostering their confidence and expertise to launch their own businesses.
- Utilized advanced communication skills to consult with clients, address their specific concerns, and deliver customized solutions that solve their problems.
- Applied innovative problem-solving abilities to navigate business challenges, from operational hurdles to client-specific issues, ensuring smooth and efficient processes.
- Oversaw all aspects of business operations, including marketing, finance, and customer relations, creating a sustainable and scalable business model.
- Maintained an unwavering focus on quality and holistic care, keeping up-to-date with industry trends and non-toxic product advancements.
- Built and maintained strong client relationships, resulting in high levels of customer satisfaction and repeat business.
Ranch Manager
Salt Creek Partners, LLC
12.2015 - 06.2022
- Managed daily operations of a multi-functional ranch, featuring an indoor arena for rodeo events and a fully equipped wedding and event venue.
- Served as the primary event coordinator, overseeing the planning, booking, and execution of diverse events, including rodeos, weddings, corporate gatherings, and private parties.
- Maintained strong relationships with clients, vendors, and partners to ensure seamless event experiences and repeat business.
- Coordinated all accommodations for events, including scheduling, venue setup, logistics, and on-site support, ensuring every detail was flawlessly executed.
- Supervised and performed groundskeeping tasks, including landscaping, arena maintenance, and facility upkeep, to provide an inviting and pristine environment for all guests and events.
- Managed operational budgets, including cost estimation for events, vendor negotiations, and inventory control to ensure financial efficiency.
- Developed and implemented marketing strategies to promote the ranch’s unique offerings, resulting in increased bookings and visibility in the local community.
- Trained and supervised staff to ensure excellent customer service, smooth operations, and adherence to safety and quality standards.
- Solved logistical and operational challenges creatively and efficiently to deliver memorable and successful events.
- Built bookkeeping systems and strategies to achieve financial savings and goals.
- Performed bookkeeping and accounting tasks for ranch.
Project Manager, Welding Inspector
Sunoco Logistics
01.2015 - 12.2015
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Wrote welding policies and specifications for jobs.
- Monitored product quality at all stages of production process.
- Updated quality control records and reports.
- Examined products for imperfections and defects.
- Assisted in developing inspection and testing protocols.
- Recorded inspection and test results on data sheets.
Event Coordinator
National Ropers Supply (NRS)
01.2013 - 01.2015
- Coordinated events hosted by National Ropers Supply, including rodeo events, retreats, and private bookings, ensuring seamless execution from planning to completion.
- Served as the primary point of contact for clients, managing bookings and inquiries, providing outstanding customer service, and ensuring all accommodations were tailored to customer needs.
- Managed the rental and preparation of on-site cabins, ensuring they were fully stocked, clean, and ready for guests to enjoy a comfortable and memorable stay.
- Organized and scheduled rodeo events, including arena setup, competitor logistics, vendor coordination, and audience arrangements, guaranteeing a successful and enjoyable experience for all participants and attendees.
- Developed and maintained client relationships, addressing individual needs and resolving issues promptly to ensure customer satisfaction and loyalty.
- Monitored event budgets, negotiated vendor contracts, and implemented cost-saving measures without compromising the quality of events or guest experience.
- Coordinated with cross-functional teams, including maintenance, housekeeping, and event staff, to ensure facilities and services met the highest standards for every booking.
- Actively promoted the venue’s offerings, increasing bookings through word-of-mouth referrals, marketing efforts, and exceptional client care.
- Managed event schedules, ensuring proper timing and smooth transitions between activities for a hassle-free experience for all attendees.
- Addressed and resolved last-minute challenges with a calm and solution-oriented approach, ensuring successful outcomes under any circumstances.
Education
High School Diploma -
Liberty High School
Colorado Springs, CO05-2008
Skills
- Strong customer service and relationship-building abilities
- Excellent verbal and written communication for client interactions, vendor negotiations, and team collaboration
- Active listening and empathy, ensuring client satisfaction
- Issue resolution
- Exceptional interpersonal communication
- Customer relations
- Superior computer skills
- Effective workflow management
- Customer focused
- Brand building
- Revenue generation
- Accounting and bookkeeping
Timeline
Teeth Whitening Specialist
The Holisitic Teeth Whitening Co.
01.2020 - Current
Ranch Manager
Salt Creek Partners, LLC
12.2015 - 06.2022
Project Manager, Welding Inspector
Sunoco Logistics
01.2015 - 12.2015
Event Coordinator
National Ropers Supply (NRS)
01.2013 - 01.2015
High School Diploma -
Liberty High School
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