Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaina Hucks

Ormond Beach,FL

Summary

Results-driven office worker with proven expertise in customer service, problem resolution, and time efficiency. Committed to giving customers the easiest and quickest interactions, ensuring compliance across operations.

Overview

4
4
years of professional experience

Work History

Office Worker

Total Comfort Services
ormond beach, fl
05.2021 - Current
  • Handled front desk calls, optimizing customer interactions and support.
  • Coordinated dispatching for electrical, HVAC, and plumbing services.
  • Coordinated purchase orders, invoices, and payroll, ensuring accurate financial documentation.
  • Coordinated permitting processes and inspections to ensure compliance with industry standards.
  • Processed warranty claims for residential and commercial parts and equipment, ensuring timely resolution.
  • Managed parts ordering process, ensuring prompt fulfillment and accurate inventory tracking.
  • Coordinated after-hours dispatching, maintaining uninterrupted service.

Education

Associate of Arts -

Daytona State College
Daytona Beach, FL
05-2025

Skills

  • Customer service
  • Project management
  • Inventory tracking
  • Effective communication
  • Problem resolution
  • Parts ordering
  • Professionalism and etiquette
  • Scheduling and planning
  • Vendor relationship management
  • Supply restocking
  • Verbal and written communication
  • Relationship building
  • Invoice processing
  • Appointment scheduling
  • Organizing and categorizing
  • Professional and mature
  • Positive attitude
  • Customer relationship management (CRM)
  • Time management
  • Business writing

Timeline

Office Worker

Total Comfort Services
05.2021 - Current

Associate of Arts -

Daytona State College

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