Shaina J Karasik
Downey,CA
Summary
- To acquire a part-time position in retail sales/customer service Retail sales professional versed in product placement and merchandising. Extensive experience in inventory and shipping management
- international customer loyalty
- Retail Sales Associate with more than 4 years in the retail industry.
- Areas of expertise include sales, customer relations and inventory management.
- Punctual retail sales professional focused on exceeding expectations and building customer loyalty.
- Flexible schedule and strong educational financial business and mathematical aptitude.
- Expert retail sales professional offering 4 years experience in retail customer service and retail management. Focused on exceeding sales goals.
Overview
14
14
years of professional experience
Work History
Designer
Self-Employed
Bellflower, CA
03.2012 - Current
SEWP Bid Desk Support
Blue Tech, Inc
Old Town San Diego, CA
08.2011 - 01.2012
- Worked on the Bid Desk team for the SEWP (Solutions for Enterprise-Wide Procurement) NASA-owned contract to support the sales teams Put part numbers on the SEWP contract for the sales reps via a report called the "TR" typed up on a daily basis using Microsoft Excel.
- Submitted sales quotes and back up data pricing directly to NASA for approval Updated the company's system (Kayako) on the status of quote submissions Sent out sales leads to reps (RFQ's, RFI's), along with notifications of awarded contracts Solved any problems the sales reps had with their quotes Created a more efficient system of checking quotes for validity before their due dates/times.
Customer Service Associate
FedEx Office CSA
La Mesa, CA
04.2011 - 08.2011
- Seller of the June 2011 FedEx Office Product of the Month in all of Southern California FedEx Office Purple Promise Award Nominee Warmly greet all customers who walk in and assess their specific needs In charge of auditing and filing all other team members' FedEx air bills in the La Mesa center Responsible for the operation and reconciliation of a cash register till on a daily basis Provide customer service, including anticipating customer needs, suggesting alternate solutions, and consultative up-selling with minimal supervision Handle customer issues and refunds Assist in teaching new team members goal setting and skill development Efficiently communicate with customers, vendors, and other team members on a daily basis Responsible for auditing inventory and reporting out of stock retail items.
Education
Bachelor of Business Administration - Accounting
The University of Georgia
December 2010
Skills
- Microsoft Office
- Adobe Photoshop 70
- Manga Studio EX 30
- Vector Creation
- Graphic Design
- Online Shop Maintenance
- Adobe Creative Suite 60 Design Premium
- QuickBooks
- Sage ACT!
Affiliations
Grant Thornton Leadership Award, Recipient, Spring 2009 Beta Alpha Psi National Honorary Accounting Fraternity, Member Sigma Alpha Lambda National Leadership and Honors Association, Member Golden Key International Honor Society, Member Delta Epsilon Iota Academic Honor Society, Member
Timeline
Designer
Self-Employed
03.2012 - Current
SEWP Bid Desk Support
Blue Tech, Inc
08.2011 - 01.2012
Customer Service Associate
FedEx Office CSA
04.2011 - 08.2011
Bachelor of Business Administration - Accounting
The University of Georgia
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