Shaina Nordlund

20 Years of experience in the service industry has aided in the development of proficiency with time management and proactive problem solving. Daily exposure to customer interaction has nourished an ability to thrive in communicating product knowledge with aptitude and personality leading to increased sales. Dedicated to applying company expectations brought the opportunity to be a trainer, leading by example, motivating and educating new staff to smoothy transition into members of staff that can proudly uphold the standards of fine dinning. Further promotion to Shift manager brought an eagerness strive for improvement in product knowledge coupled with the daily expectation to delegate tasks to all members of restaurant in ways that showcase the restaurant's expertise and highlight the guest's experience. While hardworking, passionate, detail oriented and fully capable to multitask projects and responsibilities, fundamentally I remain artist. A creative thinker who is always searching for new ways to confront issues as they arise, always searching for self improvement and excited with the prospect of acquiring new skills.

• Certified with Food Handler, BASSET, and Food Sales Management for the State of Illinois.

Born with artistic passion I have dedicated my self to continual self improvement from the age of 7. I have spent my life training daily to enhance my knowledge, skills, study and techniques of the trade. Once I obtained a Degree I was left unsatisfied and continued to develop more, thus spending months, respectively, learning the skills of modern Digital Art and means of personal promotion leading to study of algorithms for social media platforms like YouTube, TikTok even online shops such as Etsy. I am always interested in the study of new skills and am fascinated to learn programs, theories, and how things work.