Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shaina Pudlas

Mount Morris,IL

Summary

Proven team leader and effective problem-solver with extensive experience in maintaining clean environments and enhancing customer satisfaction, as demonstrated at OCUSD #220 and also as Manager at Shell. Excelled in team collaboration and customer service, significantly improving operational efficiency. Skilled in cleaning, sanitizing, and providing empathetic client care, adept at managing tasks with attention to detail and dependability.

Overview

5
5
years of professional experience

Work History

Summer Crew Custodian

OCUSD #220
07.2024 - 08.2024
  • Emptied trash cans to keep building clean and free of germs.
  • Maintained clean and comfortable environments in school building by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Moved furniture for cleaning and set up for teachers for the beginning of the school year.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.

Manager/Cashier

Johnson Oil Company Expresslane
10.2022 - 05.2024
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Did Books daily and Perpetuals to ensure the store was not missing money or inventory.
  • Managed scheduling for all employees.
  • As a Cashier I worked by giving excellent service to all customers, assisting them with any needs or issues they were having.
  • Maintained a clean work environment.

Personal Care Assistant

Department of Rehabilitation Services
08.2020 - 06.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Cashier

Sullivans Foods
04.2019 - 05.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Maintained a clean work environment.

Education

High School Diploma -

Oregon High School
Oregon, IL
05.2020

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and Dependable
  • Attention to Detail
  • Problem-Solving
  • Time Management
  • Team Collaboration
  • Heavy Lifting

Additional Information

I am a very quick learner, and am willing to learn new things. I always make sure to do the best that I can at anything I do.

Timeline

Summer Crew Custodian

OCUSD #220
07.2024 - 08.2024

Manager/Cashier

Johnson Oil Company Expresslane
10.2022 - 05.2024

Personal Care Assistant

Department of Rehabilitation Services
08.2020 - 06.2022

Cashier

Sullivans Foods
04.2019 - 05.2020

High School Diploma -

Oregon High School
Shaina Pudlas