Alaina Hartman

• Routinely answered customer questions regarding merchandise and pricing.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Built long-term customer relationships and advised customers on purchases and promotions.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Answered customer telephone calls promptly and in an appropriate manner.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Determined customer needs by asking relevant questions and listening actively to the responses.
• Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
• Accurate Cash Handling
• Team Player
• Credit Card Transactions
• Operated Cash Register
• Active Listening Skills
• Inventory Control Procedures
• Highest Level Of Integrity
• Customer Satisfaction
• Team Member
• Efficient Multi-Tasker
• Maintained Orderly Product Displays
• Cash Handling Experience
• Handles Multiple Responsibilities
• Professional Customer Interactions
• Flexible Schedule
• Store Merchandising Layouts
• Customer Inquiries

• Strong leader of customer support staff.
• Solved unresolved customer issues.
• Cross-trained
• Facilitated inter-departmental communication to effectively provide customer support.
• Maintained accurate records of past due customer account activity.
• Investigated and resolved customer inquiries and complaints in an empathetic manner.
• Met all customer call guidelines including service levels, handle time and productivity.
• Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
• Strong Organizational Skills
• Effective Time Management
• Flexible Team Player
• Positive Reinforcement Methods
• Complex Problem Solver
• Responsible for the Collection of Old Debt
• Worked Directly with Corporate
• Had to be Self Motivating and Sufficient 

I started working here originally to gain experience working and training many different dog breeds.  I wanted to get to know and master working with different temperaments in the breeds. 

• Working with Different Animal Behavioral Problems
• Pet Care
• Prioritized Animal Safety
• Humane Training Solutions
• Personal Pet Care
• Animal Bathing, Nail Clipping, & Anal Glands
• Worked with Small & Large Breed Dogs
• Cared and Maintained up to 90+ Dogs at a time
• Cleaned & Maintained Dog Kennels & Crates
• Administered Animal Medication
• Responsible for Health & Wellbeing of Dogs In & Outside
• Dog Handling

• Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
• Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
• Organized small groups of children while transitioning to and from outdoor play.
• Dressed children and changed diapers.
• Offered parents detailed daily reports that outlined their child’s day.
• Maintained daily records of children’s individual activities, behaviors, meals and naps.
• Identified early warning signs of emotional and developmental problems in children.
• Engaged with children individually to meet their emotional and physical needs.
• Sparked imagination by helping children discover new things each day.
• Engaged with children individually to meet their emotional and physical needs.
• Planned and led games, reading time and singing for groups of children.
• Encouraged child involvement in classroom experiences.
• Brought signs of potential emotional and developmental problems in children to caregiver’s attention.
• Set up children’s play areas, bookshelves and naptime areas daily.
• Repaired office equipment and children’s play area toys.

• Encouraged good behaviors using the positive reinforcement method.
• Established a safe play environment for the children.
• Instructed children on proper health and personal habits.
• Organized and engaged in recreational activities such as games and puzzles.
• Dressed infants and toddlers and changed their diapers.
• Communicated openly with children's parents about daily activities and behaviors.
• Meticulously sanitized toys and play equipment.
• Encouraged children to be understanding of and patient with others.
• Made nutritious breakfasts, lunches, dinners and snacks for the children.
• Allowed for ample outdoor recreation time.
• Offered well-balanced and nutritious menu options.
• Promoted good health by preparing meals with organic and natural ingredients.
• Maintained a child-friendly environment with access to outdoor activities.