Shaina Thomas
District Heights,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Valet
Homewood Suite By Hilton Hotels
09.2022 - Current
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Valet
MJ Valet
08.2022 - Current
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
- Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
Hotel Maintenance Engineer
Comfort Inn & Suites
07.2018 - 03.2020
- Improved hotel maintenance efficiency by implementing a preventive maintenance program for all equipment and systems.
- Reduced downtime of critical equipment through regular inspections and timely repairs.
- Conducted regular safety audits, ensuring compliance with local building codes and OSHA regulations.
- Maintained an organized maintenance workshop, ensuring that tools and supplies were readily available for staff to complete tasks efficiently and effectively.
Custodian
WMATA
11.2009 - 10.2016
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Performed timely snow removal and ice management during winter months for safe campus access.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
Independent Electrical Contracting - Independent Electrical Contracting Internship
IEC Chesapeake
Laurel, MD01.2008
High School Diploma -
Woodland Job Corp Career Development Center
Laurel, MD04.2007
Skills
- Standard Vehicle Operation
- Clean Driving Record
- Customer Service and Support
- Time Management
- Punctual and Reliable
Timeline
Valet
Homewood Suite By Hilton Hotels
09.2022 - Current
Valet
MJ Valet
08.2022 - Current
Hotel Maintenance Engineer
Comfort Inn & Suites
07.2018 - 03.2020
Custodian
WMATA
11.2009 - 10.2016
Independent Electrical Contracting - Independent Electrical Contracting Internship
IEC Chesapeake
High School Diploma -
Woodland Job Corp Career Development Center
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