Summary
Work History
Education
Skills
Timeline
Generic

Shaina Torres

Hartford,WI

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly within the field of clinical mental health. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Work History

Professional Domestic Cleaner

Self employed
Hartford, WI
08.2014 - Current
  • Issued and dispatched invoices for all projects.
  • Maintained inventory of cleaning supplies.
  • Cultivated strong client relationships through consistent communication.
  • Executed thorough sanitation procedures for households and businesses through diverse cleaning techniques.

Kitchen Worker

Cedar Community
West Bend, WI
04.2015 - 03.2016
  • Kitchen closing process includes washing dishes, restocking, and sanitization protocols.
  • Completed inventories of food and supplies, and stocked and organized shelving and food storage units.
  • Cultivated a warm and inviting atmosphere for customers by engaging in casual conversation, and maintaining a friendly, positive attitude to enhance their dining experience.

Crew Member Team Leader

Culver's Resturant
Hartford , WI
04.2006 - 08.2014
  • Gained independent working skills and guided and mentored less experienced team members.
  • Ensured exceptional customer care through effective communication abilities.
  • Contributed to the accurate plating and appealing presentation of dishes.
  • Replenished storage areas with necessary inventory while ensuring proper temperature documentation.
  • Worked in fast-paced, ever-changing environment.
  • Performed food preparation techniques.
  • Completed ServSafe certification, confirming commitment to safe dining environments for customers.

Equipment Rental and Snack Stand Associate

Little Switzerland
Slinger, WI
10.2006 - 01.2007
  • Provided front desk duties by greeting customers, verifying membership, answering questions, managing payments, and recording equipment rentals and returns.
  • Delivered prompt service while assisting coworkers.

Education

Master of Science - Masters in Educational Psychology Clinical Mental

University of Wisconsin Milwaukee
Milwaukee, WI
05-2026

Bachelor of Arts - Psychology

University of Wisconsin Milwaukee
Milwaukee, WI
05-2021

High School Diploma -

Lake Country Victory Christion High School
Neosho, WI
05-2008

Skills

  • Skilled Conflict Resolution
  • Dependable Performance
  • Adaptive
  • Compassionate
  • Reasoning Skills
  • Strong Interpersonal Communication
  • Multicultural competence
  • Psychoeducation
  • Grief counseling
  • Psychological case conceptualization
  • Depression and anxiety treatment
  • Self-care and psychoeducation strategies
  • Individual counseling
  • Mental health support
  • Crisis Intervention Strategies

Timeline

Kitchen Worker

Cedar Community
04.2015 - 03.2016

Professional Domestic Cleaner

Self employed
08.2014 - Current

Equipment Rental and Snack Stand Associate

Little Switzerland
10.2006 - 01.2007

Crew Member Team Leader

Culver's Resturant
04.2006 - 08.2014

Master of Science - Masters in Educational Psychology Clinical Mental

University of Wisconsin Milwaukee

Bachelor of Arts - Psychology

University of Wisconsin Milwaukee

High School Diploma -

Lake Country Victory Christion High School
Shaina Torres