Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAINA ZATZ

NAPLES,FL

Summary

Organized Office Manager with experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

17
17
years of professional experience

Work History

Office Manager

Collier Urgent Care
05.2017 - Current
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Ability to verify Insurance.
  • Maintain confidential patient charts.
  • Carefully review medical records for accuracy and completion.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office and medical inventory by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Front of House Wait Staff Member

Triad Seafood
05.2006 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures and customer relations
  • Assisted servers with delivering food and filling beverages,

Medical Assistant

Collier Urgent Care
06.2016 - 05.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Completed point of care tests based on patient presentation in office.

Medical Assistant

East Naples Family Medicine
06.2013 - 01.2016
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Documented vital signs and health history for patients
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Education

Certificate in Medical Assisting -

Rasmussen College
Fort Myers, FL
04.2013

Associate of Arts -

Florida Southwestern University
Naples, FL
12.2019

No Degree - Pursuing Bachelors Degree

Florida Southwestern
Naples, FL

Skills

  • Experience in customer service
  • Ability to handle confidential information
  • Excellent written and verbal skills
  • Proficient in Microsoft Office
  • Ability to handle multiple tasks & prioritize duties
  • Ability to work independently
  • Ability to handle multi-line telephone

Timeline

Office Manager

Collier Urgent Care
05.2017 - Current

Medical Assistant

Collier Urgent Care
06.2016 - 05.2017

Medical Assistant

East Naples Family Medicine
06.2013 - 01.2016

Front of House Wait Staff Member

Triad Seafood
05.2006 - Current

Certificate in Medical Assisting -

Rasmussen College

Associate of Arts -

Florida Southwestern University

No Degree - Pursuing Bachelors Degree

Florida Southwestern
SHAINA ZATZ