Shainna Reichertz
Lufkin,USA
Summary
I'm looking for a career I can be in for a few years at least, possibly grow in the company.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, billing, payrool, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Alcohol And Drug Abuse Council Of Deep East Texas
Lufkin, TX
08.2024 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed office operations, ensuring efficiency and organization across daily activities.
- Oversaw inventory management, facilitating timely ordering of office supplies.
- Trained new employees on office procedures and software tools to enhance productivity.
- Resolved workplace issues by fostering effective communication among team members.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Processed and verified billing statements for accuracy and compliance with company policies.
- Trained new staff on billing processes and software systems, fostering a knowledgeable team environment.
- Monthly Billing for TDCJ as well as other legal billing.
- TDCJ certifications acquired.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Assistant Property Manger
Sunrise Landings Apartments
Lufkin, TX, USA
06.2024 - 08.2024
- This is a temp position I'm doing. I am responsible for bills, applications, reception, and property management such as maintaining rules and appropriate community atmospheres.
Assistant Office Manager
Star Manufacturing
Lufkin, TX, USA
11.2023 - 01.2024
- I performed all reception duties, as well as office ordering and property office manager roles.
- This position HR duties as well including all input and removing of employees this also meant employee background checks which I was certified for.
- I performed most office duties for the business.
- Payroll and incentive pay out were included.
Key Holder/Sales Associate
Dollar General
Lufkin, TX, USA
09.2023 - 11.2023
- I was a key holding cashier.
- I performed all cashier duties as well as changing drawers and checking vendors in or out, and opting the store.
Property Manager
Kings Row Mobile Home Park
Lufkin, TX, USA
01.2023 - 07.2023
- I performed all reception duties as well as handling payroll for contractors and employees.
- Monthly bill payments and water submissions, as well as background checks were a regular part of this position.
- Evictions and make readies as well as park upkeep and monitoring were required.
- I also ran the company Facebook page and raised the interactions by 70%.
Overnight manager
Pilot Flying J
Lufkin, TX, USA
01.2022 - 01.2023
- I performed all cashier, maintenance, fuel line, deli, travel center, and money handling duties including drops and draw changes.
Assistant Manager
Dollar Tree
Lufkin, TX, USA
06.2021 - 11.2021
- I performed all cashier duties, stocking duties, checking vendors in or out, money handling such as deposits/ withdraws and drawer changing and counting down.
- Answering phones and cleaning were a part of this role as well.
- I was responsible for merchandise management for a short amount of time before leaving as well.
Education
College in Medical Billing & Coding -
Ultimate Medical Academy
Jacksonville, FL01-2027
High school diploma - undefined
Brenham High School
Brenham, TX05.2013
Skills
- Social butterfly
- Customer service
- Social listening
- Management
- Fast learner
- Property Management
- Office Management
- Social Media Management
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- QuickBooks
- Organizational skills
- Time management
- Communication skills
- Software troubleshooting
- Windows
- Sales
- Bartending
- Clerical experience
- Filing
- Accounts Receivable
- Help Desk
- Bookkeeping
- General Ledger Accounting
- Accounts Payable
- Payroll
- Human Resources
- Troubleshooting
- Data entry
- Telephone skills
- Organization skills
- Customer/Client relations
- Scheduling appointments
- Data inputting
- File management
- Office administration
- Clerical support
- Office management
- Billing
- Scheduling and calendar management
- Payroll processing
- Inventory control
- Employee supervision
- Operations management
- Employee training
Certification
- TABC Certification, 2024-01-01, 2034-01-01, Trained and certified for background checks.
- Payroll
- Bookkeeper
- Property Manager
- Assistant Apartment Manager
- CPR Certification
Languages
Spanish
Assessments
- Administrative assistant/receptionist, Proficient, 2024-07-01
- Spreadsheets with Microsoft Excel, Proficient, 2024-07-01
- Office manager, Completed, 2024-07-01
- Medical receptionist skills, Proficient, 2024-07-01
- Management & leadership skills: Impact & influence, Proficient, 2024-07-01
- Retail customer service, Proficient, 2024-07-01
- Sales skills, Proficient, 2024-07-01
- Written communication, Proficient, 2024-07-01
- Verbal communication, Proficient, 2024-07-01
Timeline
Receptionist
Alcohol And Drug Abuse Council Of Deep East Texas
08.2024 - 01.2026
Assistant Property Manger
Sunrise Landings Apartments
06.2024 - 08.2024
Assistant Office Manager
Star Manufacturing
11.2023 - 01.2024
Key Holder/Sales Associate
Dollar General
09.2023 - 11.2023
Property Manager
Kings Row Mobile Home Park
01.2023 - 07.2023
Overnight manager
Pilot Flying J
01.2022 - 01.2023
Assistant Manager
Dollar Tree
06.2021 - 11.2021
High school diploma - undefined
Brenham High School
College in Medical Billing & Coding -
Ultimate Medical Academy