
Dynamic Customer Service Representative with a proven track record at Challenger School, excelling in complaint resolution and active listening. Enhanced customer satisfaction through effective problem-solving and product knowledge, leading to increased retention rates. Adaptable and detail-oriented, I thrive in fast-paced environments, consistently delivering exceptional service and fostering positive client relationships.
Customer service
Problem-solving
Active listening
Product knowledge
Call management
Adaptability and flexibility
Complaint resolution
Time management
Data entry
Call center experience