Shaiyarra Franklin
Cincinnati,OH
Summary
Dedicated professional with expertise in supporting client progress and fostering independence. Proven ability to build relationships and implement effective project planning strategies to enhance individual outcomes.
Results-driven team player with a strong focus on professionalism and relationship building. Experienced in monitoring progress and facilitating communication among clients, families, and interdisciplinary teams to ensure comprehensive care and support.
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
10
10
years of professional experience
1
1
Certification
Work History
DSP
Goodwill
Springdale, OH
11.2024 - 02.2026
- Supported individuals in achieving personal goals through tailored assistance and encouragement.
- Developed and implemented engaging activities to enhance social skills and community integration.
- Monitored client progress, documenting changes and adapting strategies for improvement.
- Facilitated communication between clients, families, and interdisciplinary teams to ensure comprehensive care.
- Led workshops focused on skill development, fostering independence among clients.
- Trained new staff on best practices for client engagement and support techniques.
- Collaborated with community resources to expand opportunities for client participation in local events.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Front Desk Receptionist
Embassy Suites
Blue Ash, OH
08.2022 - 11.2024
- Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
- Managed room reservations and check-in processes using hotel management software.
- Addressed guest inquiries and resolved issues promptly to enhance satisfaction.
- Coordinated with housekeeping and maintenance for timely room readiness and service requests.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Greeted visitors warmly, creating positive first impression of organization.
- Streamlined check-in processes, reducing wait times for guests.
Patient Monitor
UC Health West Chester Hospital
West Chester, OH
06.2020 - 08.2022
- Monitored patient vital signs to ensure safety and timely intervention.
- Collaborated with healthcare teams to communicate changes in patient conditions effectively.
- Assisted in the implementation of patient care protocols, enhancing overall workflow efficiency.
- Conducted regular equipment checks to maintain operational readiness and reliability.
- Assisted in emergency situations, remaining calm under pressure while providing essential support to physicians and nurses in administering lifesaving interventions.
- Supported interdisciplinary team collaboration through accurate documentation and timely information sharing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
Picker/Warehouse Packer
Amazon
Springdale, OH
10.2019 - 06.2020
- Operated handheld scanners to accurately locate and retrieve items from inventory.
- Collaborated with team members to optimize picking processes and improve efficiency.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Trained new employees on best practices for order fulfillment and equipment use.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed orders precisely for correct items, sizes and quantities.
- Picked and packed order items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Crew Team Member
McDonald's Restaurant
Fairfield, OH
04.2016 - 05.2018
- Delivered exceptional customer service by efficiently taking and processing orders.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Executed safe and hygienic operation of kitchen equipment, adhering to established standards.
- Developed and delivered comprehensive training programs to enhance crew members' understanding of operational procedures and best practices.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Winton Woods High School
Forest Park, OHAssociate Degree in Nursing - Nursing
Cincinnati State Technical And Community College
Cincinnati, OH05-2028
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Relationship building
- Professionalism
- Problem identification
- Project planning
- Injury prevention
- Errands
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- PCA - Personal Care Aide
CPR Certification
BLS Certification
Languages
English
Full Professional
Spanish
Limited Working
Timeline
DSP
Goodwill
11.2024 - 02.2026
Front Desk Receptionist
Embassy Suites
08.2022 - 11.2024
Patient Monitor
UC Health West Chester Hospital
06.2020 - 08.2022
Picker/Warehouse Packer
Amazon
10.2019 - 06.2020
Crew Team Member
McDonald's Restaurant
04.2016 - 05.2018
High School Diploma -
Winton Woods High School
Associate Degree in Nursing - Nursing
Cincinnati State Technical And Community College