Shaizal A A
Implementation & Functional Head
Ernakulam
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Implementation and Functional Head
Al Khidma Systems
Doha
01.2021 - Current
- Analyze customers’ needs and business processes in order to map them properly with Odoo. And work as a business consultant & guide to customers.
- Establish trusted relationships with client teams and interface with stakeholders across the business to gather information, gain diverse perspectives, and deepen subject matter expertise
- Perform the complete system implementation and advanced configurations.
- Follow up with developers and test modules/functions developed.
- Accompany customers in the full delivery cycle from software configuration to go live.
- Providing regular project updates to internal staff and to clients
- Coach customers on how to use Odoo efficiently through individual sessions.
- Deliver Odoo functional training sessions on-site or online.
- Experience in research & advisory for new modules & apps & verticals in Odoo to cover specific requirements.
- Understand and document business processes, both in written and visual form (process flows)
- Analyze, compile, and document requirements for new or modified software application functionality
- Create Use Cases and review development and production software for correct functionality
- High-level project management including updating and tracking key reporting documentation such as project plans and tasks lists.
- Lead a team of developers,testers,Implementation and Functional consultants .
Manager ( Online Marketing & Audit and Compliance)
Cyrix Health Care Pvt.Ltd
Pettah, Ernakulam
01.2020 - 01.2021
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights.
- Brainstorm new and creative growth strategies Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Collaborate with agencies and other vendor partners.
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Purchase Manager
Cyrix Healthcare Pvt. Ltd
Pettah, Ernakulam
08.2018 - 12.2020
- Negotiated contract terms with vendors to balance cash flow against possible price savings with technical and operational input from stakeholders and colleagues.
- Established achievement targets and identified actions to reach objectives and operational goals.
- Approved or rejected prices, terms and deliveries not in line with policy.
- Trained purchasing team to assess vendor capabilities, develop sources and evaluate vendor performance.
- Reviewed and negotiated existing agreements to optimize commercial terms.
- Recorded price histories, vendor relationship issues and purchasing document terms.
- Recommended market change solutions without compromising quality or service while optimizing cost.
Manager-Business Development
Prudent Technologies Pvt Ltd
Ernakulam
07.2016 - 09.2016
Senior Engineer
Prudent Technologies Pvt Ltd
01.2012 - 06.2016
Level-1 Engineer
Prudent Technologies Pvt Ltd
12.2010 - 05.2012
Customer Care Executive
Prudent Technologies Pvt Ltd
01.2006
Education
MCA - IT
06.2007 - 11.2010
Bachelor of Science - Physics
06.2003 - 11.2006
Plus Two - Computer Science
06.2001 - 12.2002
SSLC - General Studies
Skills
Project Management
Manual Software Testing(Test case design , Defect Tracking , SDLC , STLC , Bug life cycle)
Automated Software Testing(QTP , Selenium IDE WebDriver)
Certifications in QTP,Selenium IDE and WebDriver
Verbal and written communication
Coaching and mentoring
Operations Management
Accomplishments
- EMAIL:shaizalashraff@gmail.com
- Address:Azheekkal, House 14/2030 A,R K Pillai Road, Chullikkal,Thoppumpady P O,Ernakulam District, Kerala,India - 682005.
- Date of Birth : 08/05/1985
- Sex : Male
- Nationality : Indian
- Marital Status : Married
- Mother Tongue : Malayalam
- IELTS Band Score: 7 Band
- Passport Number: Z2878012
Certification
Certifications in QTP,Selenium IDE and WebDriver – India Options Softwares Pvt.Ltd
Date & Signature
20.06.2023
Timeline
Implementation and Functional Head - Al Khidma Systems
01.2021 - Current
Project Management Essentials Certified – Management and Strategy Institute
03-2020
Manager ( Online Marketing & Audit and Compliance) - Cyrix Health Care Pvt.Ltd
01.2020 - 01.2021
Purchase Manager - Cyrix Healthcare Pvt. Ltd
08.2018 - 12.2020
Certifications in QTP,Selenium IDE and WebDriver – India Options Softwares Pvt.Ltd
06-2017
Manager-Business Development - Prudent Technologies Pvt Ltd
07.2016 - 09.2016
Senior Engineer - Prudent Technologies Pvt Ltd
01.2012 - 06.2016
Level-1 Engineer - Prudent Technologies Pvt Ltd
12.2010 - 05.2012
School Of Technologies And Applied Sciences - MCA, IT
06.2007 - 11.2010
Customer Care Executive - Prudent Technologies Pvt Ltd
01.2006
The Cochin College - Bachelor of Science, Physics
06.2003 - 11.2006
Santa Cruz Higher Secondary School - Plus Two, Computer Science
06.2001 - 12.2002
St. John De Britto Anglo Indian Boys High School - SSLC, General Studies