Summary
Overview
Work History
Education
Skills
Accomplishments
Honorsactivitiesmemberships
Certification
Timeline
Generic

Shajada Lewis

Mcintyre,Ga

Summary

Goal-oriented Human Resources Specialist with 2 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.


Committed and hardworking individual with experience assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.


Diligent and responsible C with excellent history of running smooth, performing versatile tasks, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Trainer

Taco Bell
07.2020 - 06.2021
  • Worked in a crew position, such as cashier, drive thru, or other position, but was also responsible for training new employees & restocking important employee areas.
  • Delivered services to customer locations within specific timeframes.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.

Sales Associate

Rack Room Shoes
08.2021 - 09.2021
  • Responsible for assisting customers throughout the buying process
  • This ideally includes greeting customers when they enter the store, helping customers find specific products or showing them how to use them, and ringing up customer purchases on the POS register.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.

Front-End Cashier

Walmart
09.2021 - 05.2022
  • Responsibilities consisted of assisting customers in the self-checkout area, checking customers out on registers, and placing back returns
  • This included bagging customers groceries, restocking the bags, and general cashier duties.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Approached every question or concern with calm and level-headed approach.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.

Human Resources Specialist

United States Army National Guard
05.2022 - Current
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Performed budget analysis to control expenditures and predict future budget needs.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Front End Associate

Kroger
04.2023 - Current
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Criminal Justice

Georgia Southern University
Statesboro, GA
05.2027

High School Diploma -

Wilkinson County High School
Irwinton, GA
05.2022

Skills

  • Active Listener
  • Great Customer Service
  • Proper Communicating Skills
  • Great Logic
  • Problem-Solving
  • Time Management
  • Product restocking
  • Retail transactions
  • Merchandising and display assembly

Accomplishments

  • Personnel management: Prepare and review personnel casualty documents, process line of duty investigations, and prepare letters of sympathy
  • System management: Operate and manage field personnel information systems, train and assist system users, and monitor system activities
  • Postal operations: Provide and manage postal operations

Honorsactivitiesmemberships

  • National BETA Club [2018-2022]
  • Honor Roll
  • Member of Future Business Leaders of America [2015]
  • Enhance [2020]
  • Tennis [02/2020]

Certification

  • Certified Army Human Resource Specialist, 369th Delta Company - November 2023 - Current.

Timeline

Front End Associate

Kroger
04.2023 - Current

Human Resources Specialist

United States Army National Guard
05.2022 - Current

Front-End Cashier

Walmart
09.2021 - 05.2022

Sales Associate

Rack Room Shoes
08.2021 - 09.2021

Crew Trainer

Taco Bell
07.2020 - 06.2021

Bachelor of Science - Criminal Justice

Georgia Southern University

High School Diploma -

Wilkinson County High School

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Shajada Lewis