Shajee Afzal
King of Prussia,PA
Summary
Experienced professional with a robust background in high-pressure settings, including recent US food service roles. Demonstrates strong teamwork, adaptability, and a customer-centric approach, ready to thrive in dynamic environments.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Vitality Bowls
King of Prussia, Pennsylvania
09.2025 - Current
- Prepared and served nutritious smoothies, acai bowls, fresh juices, and salads to happy customers.
- Maintained cleanliness of kitchen equipment and dining areas throughout shifts.
- Assisted customers with menu selections and dietary preferences.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Operated point-of-sale system to process customer transactions efficiently.
- Followed food safety guidelines to ensure product quality and sanitation standards.
- Stocked ingredients and supplies to support daily operational needs.
- Engaged with customers to create a welcoming dining experience at Vitality Bowls.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Chief Technology Officer
Kyzotec Pvt Ltd
Karachi, Sindh
11.2021 - 08.2025
- Led technology strategy development for innovative software solutions.
- Oversaw system architecture to enhance operational efficiency and scalability.
- Collaborated with cross-functional teams to align technology with business objectives.
- Fostered team collaboration through mentorship and professional development initiatives.
- Evaluated technology trends to inform strategic decision-making processes.
- Maintained vast knowledgebase of all key and current technologies, platforms and trends.
- Established KPIs for financial, operational and sales goals.
- Developed IT strategies and set into place all infrastructure policies.
- Answered client inquiries with exceptional professionalism and enthusiasm.
- Monitored system performance metrics and took corrective action when necessary.
- Established relationships with key stakeholders in order to understand their needs and requirements.
Education
Bachelor of Science - Computer Science
Sir Syed University of Engineering & Technology
Karachi, Pakistan01-2014
Skills
- Customer engagement
- Team collaboration
- Fast-paced environment
- Customer service
- Complex Problem-solving
- Strong work ethic
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Critical thinking
- Positive attitude
- Reliability and punctuality
Timeline
Food Service Worker
Vitality Bowls
09.2025 - Current
Chief Technology Officer
Kyzotec Pvt Ltd
11.2021 - 08.2025
Bachelor of Science - Computer Science
Sir Syed University of Engineering & Technology