Shaji Joy
Troy,MI
Summary
Experienced professional with a proven track record of success in global sales and business optimization. Aligns strategies with company vision, values, and goals to drive service excellence and lead teams to success. Demonstrates leadership by example and with integrity. Recognized as a top performer with strong analytical skills and exceptional attention to detail. Adept at navigating large-scale organizations to achieve growth in competitive markets. Fluent in multiple languages, enabling effective communication with C-level executives, business teams, channel partners, OEMs, and clients. Successfully achieves aggressive objectives across diverse geographic territories while maintaining a high level of professionalism.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Head of Sales and Marketing Administration
Preh Inc
01.2018 - Current
- Managing a top line revenue of $1.6 Billion, 7 OEM’S, 14 Key account managers
- Day to day coordination with Customers, CFO.COO, Directors, reporting directly to the President
- Customer Portal-Website Administration:
- Purchase Order Intake
- Price Maintenance
- New Parts set up
- New customer set up
- Tooling and Prototype Invoicing, customer audit
- Lump Sum, Document Tracking, and Invoicing
- AR Assistance- Aging Receivables team meetings and follow up activities with customers
- Various Reporting (weekly sales report, monthly rolling sales forecast, new business)
- Aftermarket and Service Parts
- Customer Data File Maintenance
- Sales forecasting and demand planning
- Preparation of the annual sales plan and department budget
- Customer specific reporting procedures related to governmental trade regulations and agreements, which include but are not limited to USMCA certificates, Country of origin., AALA
- Maintain complete documentation to comply with SOX procedures, internal and external audits
- –Audit lead for–North America
- Sales Accruals maintenance
- Issue credit and debit memos
- Propose and maintain procedures and guidelines specific to the sales department with focus on improvement of processes
- Sales, Inventory, operations and Planning(capacity, inventory planning, supply chain)
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
- Streamlined internal processes for improved efficiency, reducing overhead costs and increasing profitability.
- Led a high-performing sales team to exceed targets through effective coaching, mentoring, and performance management.
Sales Operations/ Administration
Panasonic Automotive Systems Company of America
01.2017 - 01.2018
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
Sales Operations/ Administration
Witzenmann USA
01.2016 - 01.2017
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
Sales Operations/ Administration
Stellantis (Fiat Chrysler LCC)
01.2015 - 01.2016
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Negotiated with vendors to secure more favorable terms, directly impacting bottom line by reducing cost of goods sold.
- Drove significant improvements in sales forecasting accuracy through adoption of advanced analytics techniques.
Senior Manager | Divisional Head-Sales
Samsung Electronics (SARCO LLC)
01.2013 - 01.2015
- Company Overview: Oman
- Utilized broad scope of industry knowledge and dynamic business acumen toward directing a top-performing 10-member team in driving lucrative sales and marketing initiatives for Samsung AVIT products, including conceptualizing, developing, and implementing forward-thinking strategies to manage entire Oman channel network
- Oman
Regional Manager – Sales
Philips Electrolux Electronics, LTD.
01.2010 - 01.2013
- Company Overview: India
- Maximized bottom-line performance by directing a results-focused team of 40 in handling all sales, marketing, and service initiatives of Philips AV and Electrolux HA products across Chennai, Coimbatore, Madurai, and Kerala branches
- Led targeted decision-making among an entire channel network while establishing the distribution network from scratch
- India
Regional Manager – Sales
Sony India Ltd.
01.2006 - 01.2010
- Company Overview: India
- Capitalized on the opportunity to lead a 30-member team in all sales, marketing, and service functions for high-quality Sony Electronics, IT, and GSM products, including managing an entire dealer network of 900 outlets, distributors, regional chain stores, multi-brand shops, national retailers, and Sony exclusive showrooms (30 in Tamil Nadu and Kerala)
- Opened business with key MBC and National retailers, as well as opening institutional business and duty free business
- India
Assistant Manager – Sales / Consumer A/V
Sony India Ltd.
01.2002 - 01.2004
- Company Overview: India
- India
Product Manager – IT / Digital Imaging Business / Consumer Marketing
Sony India Ltd.
01.2000 - 01.2002
- Company Overview: India
- India
Executive – Sales / IT
Sony India Ltd.
01.1995 - 01.2000
- Company Overview: India
- Strategically steered product marketing of camcorders, digital still cameras, multimedia projectors, and computer displays while demonstrating skill independently setting up distribution and retail network for South India – IT / GSM
- Drove business growth by competitively managing corporate accounts (e.g
- SAP, Sasken, ABB, Siemens, ISRO, DRDO, GE)
- India
Education
Bachelor of Science - CBZ
Bangalore University
INDIAStrategy Planning & Financial Analysis Program -
Singapore
SAP SD Certification -
Six Sigma Green Belt -
Microsoft Office - Word, Excel, PowerPoint, Outlook
SAP -
Internet Applications -
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- SAP
- Internet Applications
- Data-driven decision-making
- CRM Management
- Pricing strategy
- Sales Pipeline Management
- Sales Performance
- Strategic Planning
- Budget Development
- Trade show coordination
- Attention to Detail
- Excellent Communication
Certification
- Strategy Planning & Financial Analysis Program, Singapore
- SAP SD Certification, No. 0010815587
- Six Sigma Green Belt
Executiveprofile - Summary
Experienced professional with a track record of success in global sales and business optimization, aligning strategies with company vision, values, and goals. Demonstrates leadership by example and with integrity to drive service excellence and lead teams to success. Recognized as a top performer with strong analytical skills and exceptional attention to detail, adept at navigating large-scale organizations to achieve growth in competitive markets. Fluent in multiple languages, adept at communicating with C-level executives, business teams, channel partners, OEMs, and clients to achieve aggressive objectives across diverse geographic territories while maintaining a high level of professionalism.
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional
Tamil
Full Professional
Timeline
Head of Sales and Marketing Administration
Preh Inc
01.2018 - Current
Sales Operations/ Administration
Panasonic Automotive Systems Company of America
01.2017 - 01.2018
Sales Operations/ Administration
Witzenmann USA
01.2016 - 01.2017
Sales Operations/ Administration
Stellantis (Fiat Chrysler LCC)
01.2015 - 01.2016
Senior Manager | Divisional Head-Sales
Samsung Electronics (SARCO LLC)
01.2013 - 01.2015
Regional Manager – Sales
Philips Electrolux Electronics, LTD.
01.2010 - 01.2013
Regional Manager – Sales
Sony India Ltd.
01.2006 - 01.2010
Assistant Manager – Sales / Consumer A/V
Sony India Ltd.
01.2002 - 01.2004
Product Manager – IT / Digital Imaging Business / Consumer Marketing
Sony India Ltd.
01.2000 - 01.2002
Executive – Sales / IT
Sony India Ltd.
01.1995 - 01.2000
Strategy Planning & Financial Analysis Program -
Singapore
SAP SD Certification -
Six Sigma Green Belt -
Microsoft Office - Word, Excel, PowerPoint, Outlook
SAP -
Internet Applications -
Bachelor of Science - CBZ
Bangalore University
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