Shajuana Fort
Deerfield Beach,FL
Summary
Determined Room Inspector with success in maintaining professionalism while inspecting guest rooms and reporting issues to management. Talented at creating work orders for maintenance and helping housekeeping staff with overflow work. Motivated to improve teamwork and provide customer service through tactful communication with staff and guests. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
12
12
years of professional experience
Work History
Room Inspector/Supervisor
Wyndham Vacation Ownership
01.2021 - 06.2023
- Collaborated with various team members to meet guests' requests.
- Reviewed guest room toiletries, amenities and furnishings as part of quality check.
- Inspected guest rooms for compliance with cleanliness standards.
- Trained housekeeping staff on cleaning protocols.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Room Inspector/Housekeeper
Woodspring Suites Hotel
01.2018 - 09.2021
- Trained housekeeping staff on cleaning protocols.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Increased employee performance through effective supervision and training.
Housekeeping Room Attendant/Room Inspector
Ramada Hotel Wyndahm
02.2011 - 01.2018
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
High School Diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FLCertified Nursing Assistant /Home Health Aide -
Coral Ridge Nurses Assistant Training School Inc
Fort Lauderdale, FLSkills
- Staff Training
- Performing Room Inspections
- Maintaining Cleaning Protocols
- Hotel and Hospitality Knowledge
- Cleaning and Sanitation
- Quality Improvements
Timeline
Room Inspector/Supervisor
Wyndham Vacation Ownership
01.2021 - 06.2023
Room Inspector/Housekeeper
Woodspring Suites Hotel
01.2018 - 09.2021
Housekeeping Room Attendant/Room Inspector
Ramada Hotel Wyndahm
02.2011 - 01.2018
High School Diploma -
Boyd H. Anderson High School
Certified Nursing Assistant /Home Health Aide -
Coral Ridge Nurses Assistant Training School Inc
Similar Profiles
Karen WilsonKaren Wilson
Accounting Specialist at Wyndham Vacation OwnershipAccounting Specialist at Wyndham Vacation Ownership
ANTHONY STERBENSANTHONY STERBENS
LEAD PODIUM PRESENTER at Wyndham Vacation OwnershipLEAD PODIUM PRESENTER at Wyndham Vacation Ownership
Cara HemingwayCara Hemingway
Sales Representative at Wyndham Vacation OwnershipSales Representative at Wyndham Vacation Ownership
Andrea LocascioAndrea Locascio
Inbound Call Center Sales Representative at Wyndham Vacation OwnershipInbound Call Center Sales Representative at Wyndham Vacation Ownership
Esther PierreEsther Pierre
Operations Manager at Thompson Nation Holding Group LLCOperations Manager at Thompson Nation Holding Group LLC