Shaka Huggins
Albuqueruqe
Summary
Dynamic Senior Sales Representative with a proven track record at American Woodmark, adept in relationship building and negotiation expertise. Excelled in increasing sales revenue through strategic client relationships and effective selling techniques. Implemented CRM systems, enhancing customer service and consistently surpassing sales targets. Skilled in both interpersonal communication and multitasking.
Developed key skills in high-paced sales environment, focusing on client relationships and revenue growth. Seeking to transition into new field, leveraging strong communication and problem-solving abilities. Aiming to apply these transferrable skills to deliver impactful results in dynamic setting.
Overview
20
20
years of professional experience
Work History
Senior Sales Representative
American Woodmark
10.2011 - Current
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Identified customer needs by asking appropriate, open-ended questions.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Spearheaded product demonstrations and presentations to showcase the value of company offerings.
Branch Manager
Enterprise Rent-A-Car
08.2004 - 05.2011
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Education
BBA - Marketing
Abilene Christian University
Abilene, TX05-2001
Skills
- Outbound sales calling
- Customer support
- Selling techniques
- Negotiation expertise
- Relationship selling
- Multitasking
- Relationship building
Timeline
Senior Sales Representative
American Woodmark
10.2011 - Current
Branch Manager
Enterprise Rent-A-Car
08.2004 - 05.2011
BBA - Marketing
Abilene Christian University
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