Summary
Overview
Work History
Education
Skills
Timeline
Server

Shakair Cheese

HOLLIS,NY

Summary

To secure a position with a well-established organization in a stable environment that will lead to a lasting relationship.

Overview

28
28
years of professional experience

Work History

Server

Disney Cruise Lines
12.2010 - 12.2020
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

S.W. Marriott Resort & Spa
01.2002 - 09.2010
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Driver

Kingston Industrial Garage
08.1999 - 01.2005
  • Courtesy shuttle customers to various destination while their vehicle is being repaired.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Mechanic

Kingston Industrial Garage
09.1992 - 08.1999
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Repaired and replaced worn and damaged components.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Read and followed technical documentation to complete accurate repairs.
  • Disassembled defective parts to make proper repairs.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, and filter replacement.
  • Participated in ongoing training to stay up to date with advancements in automotive technology.

Education

High School Diploma -

St. Catherine High
Kingston, Jamaica
07.1992

Skills

  • Waiting Tables
  • Customer Service and Rapport
  • Mechanic
  • Driving

Timeline

Server

Disney Cruise Lines
12.2010 - 12.2020

Server

S.W. Marriott Resort & Spa
01.2002 - 09.2010

Driver

Kingston Industrial Garage
08.1999 - 01.2005

Mechanic

Kingston Industrial Garage
09.1992 - 08.1999

High School Diploma -

St. Catherine High

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Shakair Cheese