Summary
Overview
Work History
Education
Skills
Timeline
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Shakara Adams

Prosper,TX

Summary

Versatile Fine Dining Server adaptable to changing menu items, guest preferences and restaurant standards. Easily steps into any foodservice role with ease. Over 5 years of fine dining service experience. Knowledgeable about wine pairings, mixed drinks also bar service. Experienced in special events services for weddings, reunions and other parties. Hardworking and passionate ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Fine Dining Server

Rick's Chophouse
02.2022 - 05.2024
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
  • Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
  • Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
  • Handled guest complaints professionally, resulting in satisfied customers and repeat business.
  • Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
  • Took and submitted orders that accommodated customer preferences and dietary requirements.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Fine Dining Server

Davios
01.2021 - 02.2022
  • Suggested wine pairings to go with specific menu items.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales driven.
  • Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.

Server/VIP Cocktail Server

Kai
04.2018 - 01.2021
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Recommending and selling beverages and bottles to guest.
  • Manage a large volume of customers with professionalism and efficiency.
  • Ensure all drinks are served in accordance with state and local laws
  • Assisted with setting up bar areas for special events.
  • Team work also strong communication with my team.
  • Maintain a positive and friendly demeanor while serving guest.

Education

GED -

Cerritos College
Norwalk, CA

Skills

  • POS system operations
  • Strong Communication Skills
  • Detail Oriented
  • Exceptional customer service
  • Tableside Etiquette
  • Wine Knowledge
  • Relationship Building
  • Upselling skills

Timeline

Fine Dining Server

Rick's Chophouse
02.2022 - 05.2024

Fine Dining Server

Davios
01.2021 - 02.2022

Server/VIP Cocktail Server

Kai
04.2018 - 01.2021

GED -

Cerritos College

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Shakara Adams