Shakara Golden
Oxford,MS
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
The Children’s Dental Center
10.2022 - 12.2023
- Provided clerical support to company employees by copying, faxing, and filing documents
- Interacted with customers by phone, email, or in-person to provide information
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Maintained organized files and stocked supplies to support team needs and maximize performance
- Facilitated smoother workflow transitions between departments through effective interoffice communication and organized handover processes
- Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
Daycare Worker
Golden Connection Childcare And Learning Center
11.2020 - 12.2022
- Supervise and watch over children during indoor and outdoor activities.
- Assist with basic care routines such as diapering and feeding.
- Create and implement age-appropriate educational and recreational activities.
- Develop a stimulating and engaging learning environment.
- Encourage the growth of social, emotional, and cognitive skills.
Office Coordinator
Family Medical Center
06.2020 - 03.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Interacted with customers by phone, email, or in-person to provide information
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization
- Maintained office supplies inventory by checking stock and ordering new supplies
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
Dental Assistant Diploma - Dental Assisting
Delta Technical College
Horn Lake, MS02.2023
High School Diploma -
Madison S. Palmer High School
Marks, MS05.2020
Skills
- Maintaining records
- Data Management
- Verbal Communication
- Team Collaboration
- Administrative Support
- Telephone reception
- Excellent multi-tasking ability
- Advanced Listening
- Problem-solving skills
- Compassion and empathy
Licensure Certifications
- Registered Dental Assistant w Radiology, TN
- Radiology Permit Holder, MS
- CPR Certified, American Heart Association
- ADAA Student membership
Timeline
Front Desk Receptionist
The Children’s Dental Center
10.2022 - 12.2023
Daycare Worker
Golden Connection Childcare And Learning Center
11.2020 - 12.2022
Office Coordinator
Family Medical Center
06.2020 - 03.2022
Dental Assistant Diploma - Dental Assisting
Delta Technical College
High School Diploma -
Madison S. Palmer High School
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