Shakara McQueen
Montgomery ,AL
Summary
Dynamic professional with a proven track record in warehouse operations and safe driving practices, honed at Hyundai Glovis and UPS. Excelled in inventory management and customer service, enhancing operational efficiency and client satisfaction. Skilled in using active and descriptive language to streamline processes and foster positive environments. Demonstrates exceptional problem-solving and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Tugger Driver
Hyundai Glovis
03.2024 - Current
- Transported goods between warehouse locations according to shipment and storage needs.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Delivery Driver
UPS
11.2018 - 12.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Customer Service Representative
Renaissance Hotel
03.2015 - 02.2021
- Responded to customer requests for products, services, and company information.
- Created and maintained detailed database to develop promotional sales.
- Educated customers about billing, payment processing and support policies and procedures.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Associate Of Applied Business - Business Administration And Management
Trenholm Technical College
Montgomery Skills
- Warehouse operations
- Safe driving practices
- Inventory management
- Loading dock procedures
Timeline
Tugger Driver
Hyundai Glovis
03.2024 - Current
Delivery Driver
UPS
11.2018 - 12.2023
Customer Service Representative
Renaissance Hotel
03.2015 - 02.2021
Associate Of Applied Business - Business Administration And Management
Trenholm Technical College
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