Shakara Thomas
Wauwatosa ,OH
Summary
Dynamic professional with a proven track record in exceptional customer service at Lutheran Home and Harwood Place. Skilled in managing multiple tasks while ensuring patient satisfaction and safety. Proficient in radiographs and cash handling, with a strong ability to engage guests and enhance their experience. Committed to maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Modern Touch Dental
Glendale, WI
06.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Lead Hostess
North Avenue Grill
Wauwatosa, WI
08.2021 - Current
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
CNA
Lutheran Home and Harwood Place
Wauwatosa, WI
06.2021 - 03.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Certification - Nursing Assistance
Bryant & Stratton College
Wauwatosa, WI07.2024
Certification - Dental Assitance
MATC
Milwaukee, WI12.2023
Certification - CPR/AED
MATC
Milwaukee, WI09.2023
Certification - CBRF
Lutheran Home And Harwood Place
Wauwatosa, WI08.2021
Skills
- Radiographs
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Dental Assistant
Modern Touch Dental
06.2023 - Current
Lead Hostess
North Avenue Grill
08.2021 - Current
CNA
Lutheran Home and Harwood Place
06.2021 - 03.2022
Certification - Nursing Assistance
Bryant & Stratton College
Certification - Dental Assitance
MATC
Certification - CPR/AED
MATC
Certification - CBRF
Lutheran Home And Harwood Place