Shakara "Sunny" ISRAEL
Brooklyn,NY
Summary
I am an experienced bartender with five years of professional work experience in both high-volume and intimate bar settings including, but not limited to, nightclubs, cocktail lounges and restaurants. I am passionate about, and skilled in, mixology, customer service, cash handling, inventory management and team development and collaboration. I remain eager to learn and grow within the hospitality industry.
Overview
1
1
Certification
Work History
Bartender
D'Garden Caribbean Bar and Grill
Brooklyn, NY
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Cleansed glasses with sanitizing solution after each use.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bartender/Server
Lucky's Cocktail Lounge
Brooklyn, NY
- Performed opening and closing duties including restocking supplies.
- Assisted in setting up the bar for service shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Resolved customer complaints in a professional manner.
Lead Bartender
Oui Cocktail Lounge
Brooklyn, NY
- Maintained a safe working environment by following all safety protocols.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Verified the age of customers purchasing alcoholic beverages.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
- Prepared mixed drinks according to standard recipes.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Resolved customer complaints promptly and professionally while adhering to company guidelines.
- Assisted management in developing promotional activities such as contests or giveaways.
Lead Bartender
Hendrixx Ultra Lounge
Atlanta, GA
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Performed cashier duties such as accepting payments from customers and making change accurately.
- Verified the age of customers purchasing alcoholic beverages.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Developed drink menus using seasonal ingredients, new products or specialties of the house.
- Prepared mixed drinks according to standard recipes.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Maintained cleanliness of work area including wiping down surfaces and washing glassware.
Bartender
Lyve @ U
Washington, DC
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Stocked ice bins and coolers as needed throughout shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Completed regular bar inventories and daily requisition sheets.
Lead Cocktail Server
Karma DC
Washington, DC
- Organized tables and booths for efficient seating arrangements; assisted with table setting when necessary.
- Recorded sales transactions on register logs; counted money in drawers at beginning and end of shifts.
- Assisted in training new cocktail servers, demonstrating proper serving techniques and etiquette.
- Provided excellent customer service by anticipating guests' needs and responding quickly to requests.
- Responded appropriately to guest complaints or concerns in a timely manner.
- Consistently checked identification of guests to verify age requirements for alcoholic beverages.
- Kept work area clean and organized; wiped down surfaces between customers' visits.
- Greeted guests upon arrival and provided them with menus.
- Monitored the performance of all cocktail servers to ensure quality standards were met.
- Assisted bartenders with stocking bar items, including liquor, mixers, ice, glassware and other supplies.
- Performed cash register operations accurately while balancing the cash drawer at the end of shift.
- Created rapport with new and returning patrons to foster guest satisfaction.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Education
High School Diploma -
Queens High School For Information, Research, And Technology
Queens, NY01.2015
Bachelor of Arts - Criminology
Howard University
Washington, DCSkills
- Outgoing Personality
- Anticipating guest needs
- Organizational ability
- Extensive spirits knowledge
- Cocktail list development
- Responsible Alcohol Service
- Service-oriented mindset
- Maintaining a clean bar
- Cash Register Operation
Certification
- Techniques of Alcohol Management Certification (TAM) 2019
- NYC Food Protection Certificate (In Progress)
- TIPS Certification (In Progress)
Timeline
Bartender
D'Garden Caribbean Bar and Grill
Bartender/Server
Lucky's Cocktail Lounge
Lead Bartender
Oui Cocktail Lounge
Lead Bartender
Hendrixx Ultra Lounge
Bartender
Lyve @ U
Lead Cocktail Server
Karma DC
High School Diploma -
Queens High School For Information, Research, And Technology
Bachelor of Arts - Criminology
Howard University
- Techniques of Alcohol Management Certification (TAM) 2019
- NYC Food Protection Certificate (In Progress)
- TIPS Certification (In Progress)
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