Shakari Dorsey

Manages and oversees the day-to-day operations and activities of the Human Resources Department.

Assists in leading and coordinating the recruitment, selection, placement, evaluation, promotion, and discipline of all personnel, implementing relevant bargaining unit contracts, if applicable, state laws, and charter policies.

Assists with and provides leadership for employee contract management for certificated and classified bargaining units (if applicable), the development of contractual agreements, interpretation and clarification of employee agreements, rules, policies, and procedures, the development of job descriptions, classification and reclassification considerations, employee grievances, and communication with management and bargaining unit employees.

Assists in establishing departmental goals and objectives that are consistent with company policies; provides consultant services on departmental matters; actively promotes and encourages a customer-friendly environment within the Human Resources Department to provide customer service to internal and external clients.

Assists in the coordination of professional development training programs for charter administrators and ensures the maximum effectiveness of employees, including leadership training, supervisory training, labor contract interpretation and application, and new employee training in collaboration with member school leadership; assists in leading professional development plans for ongoing training in areas impacting employees within Human Resources and district orientation programs for new employees in collaboration with Educational Services.

Provided regulatory guidance to departments or development project teams regarding design, development, evaluation or marketing of products.

Conducted internal audit reviews to identify areas of risk and improvement opportunities.

Facilitated training sessions on assurance topics such as internal controls, fraud prevention, and risk management.

Coordinated audits by outside agencies, such as the Joint Commission, Medicare, Medicaid, and HUD.

Assessed organizational operations for potential risks in order to recommend preventive measures.

Provided oversight on the development of corrective action plans related to identified control deficiencies.

Developed and implemented assurance plans to ensure compliance with applicable laws, regulations, and standards.

Evaluated existing processes against industry standards and best practices in order to recommend improvements.

Established procedures or systems for publishing document submissions in hardcopy or electronic formats.

Established systems for monitoring compliance with internal policies, procedures, and regulations.

Led investigations into suspected violations of laws or regulations concerning reporting matters.

Supported other departments within the organization by providing advice on assurance issues.

Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.

Answered employee questions regarding health benefits and 401k options.

Assured benefits program was administered properly sustain compliance with employee insurance guidelines.

Notified all employees immediately when policies/procedures were updated or changed.

Prepared presentations to company executives regarding employee performance and retention trends.

Performed a dual role involving full-spectrum human resources, and office management responsibilities.

Responsible for performing HR-related duties on a professional level in the following HR functional areas: benefits administration, employee relations and performance management, onboarding and employee training, policy implementation and policy creation, recruitment, and employment law compliance.

Managing IT.

Large purchasing requests and facilities management of the building.

Assist in the development and implementation of the employee handbook, personnel policies, and procedures, in conjunction with senior management.

Perform benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.

Conducts recruitment efforts, conducts new-employee orientations, and monitors the career-pathing program.

Handles employee relations counseling, outplacement counseling, and exit interviewing.

Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed.

Maintains compliance with federal and state regulations concerning employment.

Overseeing the recruitment, onboarding, and performance evaluation processes for legal staff.

Maintained client contact information database.

Proofread all legal documents prior to submission to ensure accuracy and completeness.

Consulted with attorneys and case teams to establish workflows supporting efficient document reviews.

Performed data entry into computer systems to update client profiles or track status of case activities.

Handling the day-to-day operational aspects of the firm, such as office management, facilities, and technology, ensuring that the firm has the necessary resources and infrastructure to support its legal work.

Trained, supported and assisted case teams with best practice use of firm's e-discovery technology solutions, coordinating with and managing outside service providers and vendors.

Performed extensive research to prepare for court cases and gathered pertinent case information.

Scheduled appointments with clients or witnesses for attorney interviews.

Overseeing the adoption and utilization of technology tools and software within the firm to streamline legal processes, improve efficiency, and enhance client service.

Identifying and mitigating potential risks to the firm, such as legal malpractice risks or cybersecurity threats, is an important aspect of their role.

Overseeing administrative staff responsible for tasks like scheduling, document management, and client intake processes.

Marketing and Business Development: The chance to be involved in marketing and business development efforts to attract new clients and grow the firm's client base.

Obtained, reviewed and summarized medical records at direction of trial attorneys, consulting outside experts and arranging for medical examinations when relevant to cases.

Analyzed work product and created document productions using database platforms and performing quality control reviews and revising or improving documents where appropriate.

Coordinated medical records requests from physicians and hospitals.

Met with clients and attorneys to discuss case details and evidence.

Drafted motions, briefs and other legal documents.

Assisted attorneys in preparing for trial by organizing exhibits and witness files.

Aided senior leadership during executive decision-making process, meeting with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.

Coordinated implementation of document databases for legal team document review and production.

Used state and federal electronic filing systems.

Booked travel arrangements for firm attorneys and support staff.

Collected case materials such as evidence, exhibits, motions and subpoenas.

Performed variety of automated support tasks necessary to prepare, organize, index, develop and manage exhibits, evidence and data relevant to cases.

Conducted research on relevant laws and regulations.

Responded to client calls and inquiries to deliver applicable information.

Prepared settlement agreements for review by attorneys.

Provided support and guidance to colleagues to maintain a collaborative work environment.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Identified needs of customers promptly and efficiently.

Worked effectively in team environments to make the workplace more productive.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.