Shakeda Wright
Penn Medicine
Lansdowne,PA
1
Certification
23
years of professional experience
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with the regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Work History
Certified Medical Assistant II
3 Years- Administered patient care and support, ensuring comfort and safety during medical procedures.
- Conducted routine clinical tasks, including vital sign checks and specimen collection, with precision and attention to detail.
- Educated patients on treatment plans, medications, and preventive care measures to enhance health literacy.
- Collaborated with healthcare teams to streamline patient intake processes and improve overall efficiency.
- Trained new staff on clinical protocols and best practices to ensure compliance with healthcare standards.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Preceptor for onboarding of new employees.
Lead Medical Assistant
6 Years 7 Months- Supervised, trained, and coached team of medical assistants to enhance team performance and ensure high-quality patient care.
- Guide patients to room, record vital signs, discuss patient medical history and enter information for physician or other clinical staff to review.
- Document notes during patient visits.
- Incorporate outside records into charts and EHR.
- Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients on medications, procedures, and physician's instructions to promote understanding and adherence to treatment plans.
- Set up, clean and stock examination rooms with medical supplies.
Medical Assistant
10 Months- Prepared treatment rooms for patients, ensuring cleanliness and availability of necessary supplies for effective care.
- Measured vital signs, such as blood pressure.
- Help physicians with patient examinations.
- Helped physicians with patient examinations.
- Gave patients injections or medications as directed by physician.
- Conducted ear lavage, vision and hearing tests.
- Perform EKG's
- Perform EKGs
- Managed patient callbacks and processed prescription refill requests, ensuring timely communication and access to medications.
Medical Assistant
1 Year 1 Month- Answered phones and addressed patient inquiries to ensure effective communication and support.
- Welcomed patients upon arrival at the clinic.
- Updated and organized patient forms and medical records to enhance accessibility and accuracy.
- Prior authorization.
- Cleaned and maintained medical equipment following procedures and standards.
- Cleaned and maintained medical equipment to ensure compliance with health and safety standards.
Leasing Manager
5 Years 3 Months- Increased occupancy through dynamic marketing initiatives.
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
- Collaborated with property managers to ensure units were ready for new tenants and facilitated smooth moves.
- Conducted property market surveys to gather insights on current trends for strategic decision-making.
- Marketed and advertised vacancies across media channels, enhancing visibility to attract potential tenants.
- Wrote and filed reports each day on current leasing activities.
- Facilitated positive interactions with tenants to address concerns and enhance satisfaction., promoted tenant satisfaction and streamlined services delivery.
Insurance Verification Specialist
1 Year 3 Months- Updated patient and insurance data, ensuring accuracy in company computer system.
- Accessed third-party insurance databases to verify and document coverage of benefits.
- Updated patient and insurance data and input changes into company computer system.
- Navigated through multiple online systems to obtain documentation.
- Retained strong medical terminology understanding in an effort to better comprehend procedures.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Transcribed practitioners' diagnoses and recommendations into medical records for accurate patient documentation.
Education
Certificate of Clinical Medical Assisting - Allied Health
Some College (No Degree) - Combat Medic
Skills
Treatment oversight
Quality improvement
Team supervision
Patient support
Blood pressure measurement
Clinical records
Treatment Monitoring
Vital sign assessment
Sterilization procedures
Patient evaluations
Safety standards
Blood pressure assessment
Certification
- Certified Clinical Medical Assistant (CCMA)
- BLS Certified
Education and Training
other,other
Timeline
Certified Medical Assistant II
Penn Medicine
09.2023 - CurrentRead More
Lead Medical Assistant
Einstein Medical Center Philadelphia
01.2017 - 08.2023Read More
Medical Assistant
Graysferry Medical
02.2016 - 12.2016Read More
Medical Assistant
Chandler and Thakur Medical group
11.2015 - 12.2016Read More
Leasing Manager
School Lane House Apartments
04.2005 - 07.2010Read More
Insurance Verification Specialist
Reimbursement Technologies Inc.
12.2003 - 03.2005Read More
Army AMEDD Center And School
Some College (No Degree) from Combat Medic
Read More
Pennsylvania Institute of Technology
Certificate of Clinical Medical Assisting from Allied Health
Read More