Summary
Overview
Work History
Skills
Timeline
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SHAKEDRA KING

Glenn Heights,TX.

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.

Overview

12
12
years of professional experience

Work History

COMMUNITY ENGAGEMENT REPRESENTATIVE

Advise Insurance
10.2021 - 09.2022
  • Build relationships and create sales and marketing opportunities with community locations and partnered offices
  • Effectively demonstrated Medicare, sales and carrier product knowledge
  • Ensured proper setup and planning for all events and activities
  • Ensured market adherence to Medicare guidelines and compliance regulations
  • Provided a positive customer service experience and satisfaction through relationship building
  • Supported and conducted educational seminars at various locations throughout market

ASSISTANT PROPERTY MANAGER

Centra Partner Management
05.2016 - 04.2018


  • Handled all eviction proceedings
  • Conducted apartment tours for potential tenants and answered any questions
  • Provided excellent customer service and maintained resident records
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Followed up on delinquent tenants and coordinated collection procedures.

ASSISTANT COMMUNITY MANAGER

U V Residential
08.2019 - 04.2021


  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.

ASSISTANT PROPERTY MANAGER

Sherron Assoc
01.2011 - 10.2015
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.

Skills

  • Microsoft Word
  • Multi-Tasking Skill
  • Clerical Support
  • Filing
  • Problem-Solving Ability
  • CRM Software
  • Money Handling Abilities
  • Accounting Operations
  • Section 8
  • HUD
  • Onesite
  • Resman
  • Sales Expertise
  • Professional Telephone Demeanor
  • Account Management
  • Microsoft Excel
  • Customer Service and Assistance
  • Microsoft Office
  • Marketing Strategies
  • Yardi Software
  • Collections
  • Bookkeeping
  • Medicare
  • Community Outreach
  • Excellent Communication
  • Organization and Time Management
  • Managing Delinquent Accounts
  • Event and Activity Planning
  • Data Entry and 10-Key
  • Typing Proficiency
  • Microsoft PowerPoint

Timeline

COMMUNITY ENGAGEMENT REPRESENTATIVE

Advise Insurance
10.2021 - 09.2022

ASSISTANT COMMUNITY MANAGER

U V Residential
08.2019 - 04.2021

ASSISTANT PROPERTY MANAGER

Centra Partner Management
05.2016 - 04.2018

ASSISTANT PROPERTY MANAGER

Sherron Assoc
01.2011 - 10.2015
SHAKEDRA KING