Shakeel Hawkins

• Coordinated with dispatch team to optimize scheduling and routing for maximum profitability.
• Adapted quickly to changing client needs or unexpected situations during transports, minimizing disruptions to schedules or commitments made to customers.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

• Operated buffers and burnishers to clean and polish floors.
• Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Maintained floor cleaning and waxing equipment.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.

• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Educated customers about billing, payment processing and support policies and procedures.
• Delivered prompt service to prioritize customer needs.
• Trained new personnel regarding company operations, policies and services.
• Developed and updated databases to handle customer data.
• Connected with customers to address questions and resolve issues through phone and email.

• (Full-Time) Meat Cutter (October 2012 - June 2015) Job duties included: Meat cutting wrapping and trimming; stocking and rotating merchandise; unloading truck; inventory count; customer service; usage of pallet jack; cleaning and sanitizing the work area.
• Prepared poultry by cleaning, cutting and discarding inedible parts.
• Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
• Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Followed all food safety regulations to maintain a safe work environment for both employees and customers.

• Managed efficient cash register operations.
• Assisted with loss prevention efforts by monitoring the sales floor for suspicious activity or potential theft incidents.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Participated in weekly sales meetings to discuss performance goals and strategies.
• Created inviting environment for customers by maintaining store organization and cleanliness.

Fostered a positive learning environment for incoming students by facilitating orientation events and serving as a resource for information and assistance.

• Mentored new Student Leader Interns, providing guidance on best practices for managing tasks successfully while balancing academic responsibilities.
• Supported teachers with classroom and lab preparations as requested.
• Attended field trips with peers to study topics outside classroom.
• Led assemblies and sporting event preparations to garner student spirit and develop personal leadership skills