SHAKEENA WILLIAMS
Akron,United
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.
Overview
8
8
years of professional experience
Work History
Billing Specialist
CMS
Stow, OH
04.2022 - Current
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Managed invoicing and payment processing operations.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Applied more than 120 payments per week
Office assistant/entry level accountant
Bright Shots Film Production
Bronx, New York, United States
04.2021 - 11.2021
- Conducted clerical tasks, sending, and receiving emails
- Executed record filing system to improve document organization and management.
- Verified accuracy of business records by consistently updating customer information.
- Maintaining receivable and payable accounts
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
Supervisor
Market Lane
Manhattan, New York, United States
06.2019 - 03.2020
- Maintained compliance with company policies, objectives and communication goals.
- Verify that all sales are appropriately accounted for
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Tracked and prepared quarterly reports of sales goals to management.
Supervisor
Dean and Deluca, Barista
Manhattan, New York, United States
04.2018 - 01.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Summer Youth
Plaza
Brooklyn, New York, United States
10.2017 - 04.2018
- Matched purchase orders with invoices and recorded necessary information.
- Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Filed invoices with processed checks to maintain orderly accounting filing system.
Barista lead/Assistant Manager
Lucy’s Whey Carnegie Hill
Manhattan, New York, United States
09.2013 - 03.2017
- Receive and process customer payments
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
Inventory Associate
WIS International
Long Island City, New York, United States
12.2010 - 02.2011
- Enforce safety, health, and security rules.
- Completed physical inventory counts each month.
- Maintained inventory count, tracked usage and documented variances.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Finance Technician/payroll clerk
United States Marine Corps
Jacksonville, United States
07.2008 - 05.2010
- Process and issue employee paychecks and statements of earnings and deductions
- Compute wages and deductions and enter data into computers
- Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions
- Answer phones daily, handling and resolving customer complaints
- Maintained payroll information by calculating, collecting and entering data.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Education
Bachelor of Science -
American Military University
Charles Town, WV07.2022
HS diploma - undefined
Ebc/Eny HS for Public Safety and Law
2008
Skills
- Additional Skills Detail-oriented, Quick learner, Flexible, Great organizational skills, Great skills in
- Microsoft Office, Attention to detail, Sense of urgency in fast paced environments
- Information Updates
- Invoice Documentation Management
- Job Billing
Timeline
Billing Specialist
CMS
04.2022 - Current
Office assistant/entry level accountant
Bright Shots Film Production
04.2021 - 11.2021
Supervisor
Market Lane
06.2019 - 03.2020
Supervisor
Dean and Deluca, Barista
04.2018 - 01.2019
Summer Youth
Plaza
10.2017 - 04.2018
Barista lead/Assistant Manager
Lucy’s Whey Carnegie Hill
09.2013 - 03.2017
Inventory Associate
WIS International
12.2010 - 02.2011
Finance Technician/payroll clerk
United States Marine Corps
07.2008 - 05.2010
Bachelor of Science -
American Military University
HS diploma - undefined
Ebc/Eny HS for Public Safety and Law
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