Shakeera Hooker
NJ
Summary
Transformative professional with extensive experience in change management and project management. Skilled in collaborating with stakeholders to drive impactful change and optimize training processes. Committed to enhancing user experiences and organizational performance.
Overview
7
7
years of professional experience
Work History
Human Factors Analyst
GDIT
Egg Harbor township, NJ
01.2025 - Current
- Government contracting for TSA to support Human Capital and Training & Development at all airports in the US ( 50,000 transportation security officers).
- Owned redesign of testing analysis used for 50k Transportation Security Officers (TSOs). Proposed process improvement, provided research for buy-in, and led re-skilling sessions with guide materials used in all 440 airports.
- Initiates touchpoints with client to gather requirements and scope of work, as well as helping shape TSA goals.
- Analyzes assessment data to determine passing scores for training assessments and job certification used for performance management.
- Conducts informal job analysis of various roles within GDIT and TSA to assess checkpoint and checked baggage processes.
Employment Testing Specialist
Cuyahoga County
Cleveland, OH
04.2021 - 12.2025
- Partnered with Human Resources/Talent Management to provide best-practices for evaluating performance Internal consulting for Cuyahoga County in Ohio.
- Co-created online performance assessments with the learning team.
- Coached stakeholders of all levels (Senior leadership, Sheriff’s department, etc.) on PRC best practices for performance evaluation.
- Managed multiple projects while initiating check-ins with stakeholders.
- Led job analysis process for each position. Gathered data via surveys made for SMEs to create performance assessments.
- Collaborated with other Employment Testing Specialists. Respond promptly to requests from the public (FOIA), organizing the requests by file, prioritizing and tracking requests and projects.
Human Resources Project Coordinator to HRBP
New York Power Authority
White Plains, NY
06.2019 - 04.2021
- Process Improvement team, focused on change management; created change managemnet transitions for employees
- Facilitated training on Agile and Lean Six Sigma methodologies; designed for all 1,800 employees, and was piloted with approx. 190 employees.
- Managed IT project backlog as Junior Product Owner via project management software (Azure DevOps); QA/acceptance testing support of tool and UI.
- Presented reports to CHRO, HRBP and employees/departments affected by org change; Emailed communication to departments to empower employees.
- Created visual benchmarks of industry metrics for Executive Vice President of HR/D&I and provided relevant analysis insights/recommendations.
- ¼ of innovation squad that rolled out new self-help tool designed to onboard new hires and assist experienced employees.
Education
Master of Science - IO Psychology
Baruch College
NY06-2020
Skills
- Human factors analysis
- Data interpretation
- User experience design
- Excel
- Tableau
- Microsoft Suite
- Sharepoint
- Azure DevOps
- Survey Monkey
Languages
Chinese (Mandarin)
Limited
Affiliations
Internship in Chengdu, China
Timeline
Human Factors Analyst
GDIT
01.2025 - Current
Employment Testing Specialist
Cuyahoga County
04.2021 - 12.2025
Human Resources Project Coordinator to HRBP
New York Power Authority
06.2019 - 04.2021
Master of Science - IO Psychology
Baruch College