Shakeera Martino

• Responsible for answering phones, assisting customers, and logging in packages to computer system.

Transit security officer

• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Wrote detailed reports of all security breaches and investigations.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Responded quickly to incidents and assessed active situations for security concerns.
• Maintained confidentiality to protect sensitive information and prevent harmful release of information.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

Guardhouse Security

hourly reports, monitoring, cameras, checking in and out guest and Incident reports.

• Secured a truck lot, ensured no trespassing or suspicious activity, and prevented break-ins.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Checked and verified photo identification prior to granting facility access.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.