Shakeeta Hoyle

- Assist in the preparation and maintenance of the operating room environment.

- Ensure compliance with health and safety regulations.

- Facilitate effective communication between patients and medical staff.

- Managed customer accounts and transactions, providing exceptional service to strengthen customer relations.

- Analyzed customer needs for suitable banking services.

- Handled cash management tasks, including counting petty cash and maintaining logs.

- Supported dentists in patient care by preparing examination rooms and assisting during procedures.

- Collected patient information and managed appointments, ensuring a smooth workflow.

- Educated patients on post-treatment care and working within HIPAA regulations.

- Conducted patient check-ins, collected payments, and verified/update insurance information.

- Managed new patient paperwork and followed established processes for appointment preparation.

- Explained insurance authorization to patients and scheduled follow-up appointments as needed.