Shakeira Lindsey
Biloxi,MS
Summary
Dynamic Medical Laboratory Technician with extensive experience in a Hospital, clinic, and nursing home settings excelling in quality testing and specimen collection. Proven ability to train staff and enhance patient care through effective communication. Committed to maintaining patient confidentiality while delivering accurate lab results and ensuring optimal lab operations.
Overview
8
8
years of professional experience
Work History
Laboratory Technician
QuadMed
Gautier, Mississippi
06.2026 - Current
- Conducted laboratory tests to support patient care and diagnostic processes.
- Maintained laboratory equipment to ensure accurate and reliable results.
- Prepared samples and reagents for various testing procedures.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Completed lab tests and communicated results to supervising staff.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Ensured that all laboratory areas were kept clean and orderly at all times.
Medical Laboratory Technician
Singing River Hospital
Ocean Springs, Mississippi
12.2024 - 05.2026
- Assessed specimen acceptability per established guidelines, ensuring accurate testing by avoiding hemolysis, QNS, and wrong anticoagulant use.
- Determined acceptability of specimens within established guidelines, avoiding hemolysis, QNS and wrong anticoagulant use.
- Facilitated training for new employees on laboratory procedures and equipment, enhancing team capability and compliance with standards.
- Gathered blood samples from patients for tests and transfusions.
- Conducted routine laboratory tests to support disease diagnosis, contributing to timely and accurate patient care.
- Used calming techniques to minimize patient discomfort during procedures. using physical techniques and friendly communication.
- Recorded all test results accurately into the laboratory computer system.
- Prepared reagents, stains, and solutions necessary for conducting tests.
- Managed inventory of laboratory supplies and ordered replacements.
- Ordered necessary supplies for lab, ensuring adequate stock levels were maintained.
- Managed inventory of laboratory supplies and ordered replacements as needed.
- Used appropriate collection and processing procedures to avoid inadequate specimens and promote reliability of blood products.
Service Advocate
Target
Diberville, MS
07.2020 - 08.2023
- Resolved challenging customer situations while maintaining professionalism and empathy to enhance customer satisfaction.
- Processed orders and prepared correspondences, ensuring accurate and timely completion of required documentation.
- Addressed customer questions and complaints with professionalism.
- Collaborated with other departments to ensure prompt resolution of customer concerns.
- Processed orders, prepared correspondences, and completed required documentation.
- Handled customer questions and complaints professionally, contributing to a positive customer experience.
- Counted cash at beginning and end of shifts to ensure accurate register balances.
- Totaled purchases and accepted payments using touch-screen register system.
- Issued refunds and credits to customers and documented reasons.
Cashier
Jerry Lee's Grocery
Pascagoula, MS
12.2018 - 07.2020
- Informed customers about products and services to enhance their shopping experience.
- Maintained clean, organized, and well-stocked checkout areas to facilitate smooth transactions.
- Resolved customer questions and complaints professionally to ensure satisfaction.
- Worked with supervisory team to meet customer needs.
- Balanced cash drawer at beginning and end of each shift.
- Processed checks and issued cash to customers at the checkout counter.
- Fixed checkout merchandise displays with continuous resets during down periods.
- Followed current pricing standards to process payments for products or services.
Education
High School -
Pascagoula High School
PascagoulaSkills
- Specimen collection
- Blood collection
- Lab testing
- Quality testing
- Specimen processing
- Laboratory safety
- Equipment operation
- Medical records handling
- Medical terminology
- Patient care
- Patient interaction techniques
- Staff training
- Team training
- Patient confidentiality
Timeline
Laboratory Technician
QuadMed
06.2026 - Current
Medical Laboratory Technician
Singing River Hospital
12.2024 - 05.2026
Service Advocate
Target
07.2020 - 08.2023
Cashier
Jerry Lee's Grocery
12.2018 - 07.2020
High School -
Pascagoula High School