SHAKENIA SAMUELS
Fort Lauderdale,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Shift Manager
United Community Options
08.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards.
- Kept employees operating productively and working on task to meet business and residents needs.
- Coached staff members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated staff/manager scenarios.
Direct Support Professional Caregiver
United Community Options
10.2018 - 06.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Certified Nursing Assistant Student
Brookhaven Nursing Home
04.2017 - 07.2017
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Private Caregiver
Sasha Small
10.2014 - 01.2017
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
High School Diploma -
Charlemont High School
Ewarton Jamaica06.2007
Skills
- Verbal and Written Communication
- Microsoft Office
- Scheduling and Coordinating
- Performance Tracking and Evaluations
- Coaching and Mentoring
- ADLs Assistance
- Attentive to People
- Companionship and Emotional Support
- Patient and Caregiver Education
Timeline
Shift Manager
United Community Options
08.2020 - Current
Direct Support Professional Caregiver
United Community Options
10.2018 - 06.2020
Certified Nursing Assistant Student
Brookhaven Nursing Home
04.2017 - 07.2017
Private Caregiver
Sasha Small
10.2014 - 01.2017
High School Diploma -
Charlemont High School
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